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JOB SUMMARY AND ESSENTIAL FUNCTIONS: Provides timely transport of patients and delivers specimens and equipment to and from all areas of the hospital in accordance with established practices and standards.

1. Provides timely transport of patients, specimens and equipment in accordance with established practices and standards.

• Responds to assignments and provides timely transport of patients (via wheelchair, beds or stretcher) throughout the hospital. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient population patient in a caring, compassionate and sensitive manner.
• Checks ID band prior to transporting patients.
• Assesses patient’s needs before each lift, move or ambulation for appropriate safety precautions to be taken to prevent injury when dealing with all age groups.
• Secures proper equipment and assists in transferring patients into beds, chairs, wheelchairs or stretchers utilizing proper techniques.
• Provides patient escort services as needed.
• Transports charts, specimens, records, equipment and supplies to and from department in a safe and timely manner.

2. Monitors and obtains trip information via the automated patient tracking system.

• Comprehends assignment.
• Accepts job in system.
• Records job information in log report/system for referencing purposes.

3. Cleans and assists with care and maintenance of department equipment and utilizes supplies in a cost effective manner. Reports malfunction of equipment to supervisor.

• Assists with cleaning and maintenance of equipment areas/rooms (includes supplies, equipment, beds).
• Assists in care and maintains equipment and supplies utilized during transports.
• Cleans equipment after use and returns to proper storage area when no longer needed. This includes beds, wheelchairs and other equipment utilized within department.

4. Responds appropriately to emergency situations and notifies appropriate personnel.

5. Works effectively as a team member within department and with customers to provide quality service through communication, cooperation and collaboration.

• Interacts and works collaboratively with patient/family/hospital staff in a customer responsive and courteous manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction.
• Informs nursing and transportation of any incidents/problems.
• Assists personnel when needed by performing tasks to keep department operating at peak efficiency levels.

6. Maintains required department records, reports and files for administrative and compliance purposes.

7. Maintains confidentiality in matters relating to patient/family, department and hospital information. Adheres to established department and organization policies (i.e. HIPAA, Confidentiality and Compliance Policies).

8. Maintains a clean, orderly and safe environment for patients and personnel. Adheres to established department policies, procedures, objectives, compliance/quality improvement with consideration given to risk management, infection control practices and patient safety practices.

9. Completes required continuous training and education, including department specific requirements. Participates in facility performance improvement and safety programs.

10. Provides coverage for relief and absences. Demonstrates flexibility to work night, weekend and holiday shift to provide continuous Transportation coverage as required.

11. Performs other duties as required.

MACHINES OR EQUIPMENT OPERATED: Wheelchairs, stretchers, beds, radio equipment and automated transportation tracking system.

JOB REQUIREMENTS:

EDUCATION: Ability to read, write and follow instructions. Qualified by education, training or experience to work with the adolescence, adult, and/or geriatric patient as specialty assignment dictates.

EXPERIENCE: Some experience is preferred in Healthcare or related facilities, as well some on-the-job training. Demonstrates knowledge and skills to perform services within the unit to include: patient transport, utilization of patient tracking system, customer service and environment and infection control practices. Demonstrated ability to follow written and oral instructions, communicate effectively with service response personnel, nursing/hospital staff, patient, and others to ensure efficient and timely transportation services. Available to work flexible shifts required.

LICENSE OR CERTIFICATION: CPR/BLS certification must be obtained during orientation process.

PHYSICAL DEMANDS: Constant walking and standing during assigned shift. Ability to bend, stoop, twist; physical ability to transfer patient, push wheelchair patients, and assist patients in rising from and returning to wheelchair; exposure to infectious agents; hearing and visual acuity to perform tasks and receive/interpret instructions. Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects. (May be further defined as "with assistance" or "without assistance").