non title London, England
Job description
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
The Portico team at our clients location takes pride in delivering exceptional service, being a trusted partner and having a special can-do flexible attitude. The thought, planning and attention to detail that wraps around the reception & meeting room experience is led by the Reception Manager. The vision is to exceed expectations through intuitive service, careful planning and faultless standards.
The Events co-ordinator will be accountable and responsible for all meeting room & events bookings and catering within these locations. Team motivation, pride and engagement are essential to exceeding our client expectations. They will be a brand ambassador for both Portico and our clients, and consistently looking for opportunities to engage efficiently and amaze.
Hours: 40 hours per week, Monday-Friday
Salary: up to £32,000
Key Responsibilities:
- Full responsible for all events bookings Via Condeco
- Booking for all meeting rooms in London and Surrey
- Linking room bookings together
- Review and ensure the availability and keep everyone within the Team updated.
- Heavily admin focused with full knowledge of Condeco and Outlook
- Creation and updating of Events run sheets ensuring they are completely accurate at all times.
- Event Co-ordination – ensure fully contact with the event organizers.
- Look ahead at upcoming events and managing the teams correctly.
- Keep all shared documentation up to date via the Teams files and shared folders.
- Be heavily organised with high focus on correct communication.
- Manage all bookings and amend as and when required.
- Manage all catering requirements and be fully up to date on allergen checks.
- Good communication with all departments e.g. post room, facilities and catering teams
- All admin requirements to be met.
- Have diverse experience with guest services and meeting rooms.
- To maintain an organized and tidy work area – this is to include clear desk policy throughout, meeting rooms, reception and lobby areas, client cloakroom if applicable, and any other relevant working area
- Develop and foster relationships with the clientele team and workforce.
- Any other reasonable task requested of you
Deliver services for maximum customer satisfaction, ensuring occupiers are kept up to date with all enquiries on Condeco to continually improve productivity and standards
Additional Information
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
