non title Nottingham, England
Job description
Band 4
- Full time
- Part time
- Flexible working
Job overview
This is a new role within Respiratory Medicine, with the opportunity for the successful candidate to grow and develop the role. The post holder will co-ordinate and provide administrative support to the COPD Multidisciplinary Team as part of the COPD Service pathway. The post holder must exercise initiative to organise their own workload within defined deadlines facilitating an efficient and effective transition for patients through the COPD pathway, ensuring the daily collection, recording and stratifying of patient data. Referrals and Appointments are within specified timescales. The post holder will work in collaboration with the COPD Consultants and their PA teams as well as the COPD specialist nurses in the administration of the Multidisciplinary meetings, analyse discharge data, identify at -risk patients in collaboration with the team in order to prepare clinic lists, interpret clinical and non-clinical data and input into relevant databases. The post holder will support the specialist nursing staff within the service ensuring an effective admin service is provided on a day-to-day basis
Main duties of the job
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Some of the key elements are:-
Use and maintain admin and patient information systems/databases/reports in relation to patient pathway e.g. for tracking and flagging investigations and results, booking appointments, actioning onward referrals.
Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner, with patients, GPs, other departments and the wider health community.
Consultant & Nurse clinic and diary management.
Accurately transcribing from digital dictation or verbal instructions, outpatient clinic letters, results letters to patients and miscellaneous correspondence to a high standard and within specified timescales.
Attending MDT meetings and undertaking administration duties inclusive of transcribing hand written MDT outcome forms and taking notes.
Outcoming MDT meetings in an accurate and timely manner, preparing and dissemination meeting minutes, updating Medway and ensuring an accurate record.
Setting up and use of video-conferencing equipment to support MDTs
Assist in the development and continued administration of the COPD Regional MDT.
Supporting the management team in achieving the department targets, goals and aspirations.
Working for our organisation
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.
Our Team works well together, and we expect everyone to support each other and ensure everyone feels welcome. We strongly encourage new suggestions for improved ways of working and promote a positive working environment.
Annual Leave starts at 27 days PA (pro rata) plus bank holidays and there are additional benefits that come with working for the NHS
Detailed job description and main responsibilities
Please see the attached the Job Description and Person Specification for key duties and responsibilities.
Person specification
Experience
Essential criteria
- Proven experience of working within an NHS Trust in an administration role
- Experience of producing correspondence and documents e.g. e-mails, letters, reports
- Experience of waiting list management within the NHS and application of access policies
- Experience of working and liaising within a multidisciplinary team
Desirable criteria
- Basic knowledge of medical terminology. Experience of working with a multi-disciplinary team
Communication and relationship skills
Essential criteria
- Must be able to clearly and accurately convey information both written and verbally to different audiences including patients, GPs, managers, administration colleagues and clinicians
- Able to participate in, coordinate and manage MDT meetings within an administration capacity
Analytical and Judgement skills
Essential criteria
- Ability to use initiative and judgement in dealing with non routine enquiries and situations, knowing when to escalate and who to
- Able to interpret clinical and non-clinical information in order to input accurate information into relevant databases and also to assist with manipulation of the data for audit purposes, etc
- Experience of managing waiting lists and MDT patients
Planning and organisation skills
Essential criteria
- Demonstrates excellent organisational/co-ordination/work prioritisation skills and meticulous attention to detail
- Ability to analyse and manage conflicting demands and prioritise workload.
Training & Qualifications
Essential criteria
- • NVQ in Administration Level 3 or equivalent experience. • Educated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
Desirable criteria
- RSA level 2 text/word processing. NVQ in Administration Level 4 or equivalent experience.
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
