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Job description

Are you enthusiastic about helping people lead healthier lives so they can pursue their passions? If that sounds like you, you're incredible! That's exactly what we prioritise at LondonCryo, and we're always seeking team members who share this same dedication. As our Wellness Representatives, you will be the face of LondonCryo and play a crucial role in providing exceptional customer experiences.

Description:

• Welcoming clients and assisting them with the wellness services offered by LondonCryo
• Assisting clients via phone, promptly responding to important voicemails, and managing the booking, scheduling, rescheduling, and cancellation processes
• Onboarding new clients, which includes completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and promoting service packages and memberships
• Educating clients about the various services provided by LondonCryo
• Performing opening and closing procedures
• Ensuring a safe, clean, and secure environment for all guests and employees
• Exemplifying LondonCryo's core values and embodying the mission and vision of the LondonCryo lifestyle
• Fostering a vibrant and inclusive store culture where every team member feels involved, valued, and appreciated for their contributions

Requirements:

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits

Job Type: Permanent

Salary: From £10.00 per hour

Benefits:

• Employee discount
• Flexitime
• Health & wellbeing programme
• Store discount

Schedule:

• Day shift
• Flexitime
• Weekend availability

Supplemental pay types:

• Commission pay
• Tips

Work Location: In person