Job description
Reporting into our Senior NAM (and Customer Controller) this Customer Exec role is a fantastic opportunity for a driven and ambitious individual. You will receive guidance and encouragement and be given the autonomy to grow the Hain Daniels brands and own label as we continue to retain and grow within the number of categories we supply.
The role is focussed on assisting the Senior NAM with managing the day-to-day trading of existing customers including delivering CPI’s, negotiating annual terms, agreeing promotions, building relationships, forecasting, project management, tender preparations and offering the best service for Sainsbury’s.
This role will have some P&L responsibility for smaller categories.
As customers are changing, so are we: focusing on fixing the basics, what good looks like and really understanding our customers’ needs and strategies. You will have a wealth of category data and be supported by our Category team, NPD, Marketing, Demand planners, Commercial Finance and Supply chain.
This is a high-profile role that requires cross-functional commercial and project management.
The successful candidate must have commercial experience, enjoy working at pace, be able to build strong relationships both internally and externally and good general account management skills, with an emphasis on trading negotiation & commercial planning.
It is a requirement that the jobholder and all reports are compliant with Competition Law at all times
Key Responsibilities
- Manage customer portfolio, accountable for achievement of agreed targets (Sales, Profit, Distribution, NPD launches and Activation).
- Build and review annual Customer plans aligned with overall business strategy. Manage the plan and update quarterly (aligned to desired JBP outcomes).
- Sales forecasting, reporting and analysis (against Budget and YOY), sharing insights to build a more robust P&L.
- To create and implement a full promotional and shopper activation programme within the customer portfolio, dovetailed with the Marketing plan and operating within the agreed promotional and A&P guidelines.
Work cross functionally across all internal departments, both remotely and at Hain Factory and Office locations. This includes:
Category – reviewing market data and building compelling Customer presentations.
NPD and Marketing - agreeing NPD launches and implementing Brand/Shopper activation.
Logistics - co-ordinate continual supply and manage any shortfalls with the account.
Commercial Finance - managing and approving all spend, ensuring timely and accurate payment of all invoices.
- A Levels, Degree would be desirablebut not essential
- Minimum of 2 years experience, preferably within a comparable industry.
- Some sales/ Commercial experience (Experience of Sainsbury’s Horizon/ Together With Sainsbury’s Platform, but not essential)
- Strong communication and relationship building skills
What can we offer you?
- Competitive salary
- 25 days annual leave, plus 8 Bank Holiday days
- Option to purchase additional annual leave
- A day off work to support our charity partners
- Flexible working options
- Pension
- Medical benefit and access to a 'Wellbeing' portal
- And access to a HUB that offers many discounts from a range of suppliers and retailers
About Us
The Hain Daniels Group is one of the UK's leading food companies. We create food and drink products with natural goodness at their core. We're the business behind a host of household brands - Hartley's jams and jellies, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat free food, and Yorkshire Provender to name a few. Nearly half of our business is private label - we create quality freshly prepared desserts, soups, sweet spreads and meat free products for our retail partners.
Our Vision
To make it easier for everyone to lead a healthier, balanced lifestyle. Without our great team of people, this vision couldn't be our reality.
Top Talent across the UK
Over our 6 sites up and down the UK, we employ circa 1,300 people in roles within Production, Supply Chain, Product Development, Sales and Marketing, and through to our Finance, HR, IT and beyond. Each of our colleagues is vital to our continued success. That's why we target the best talent, and help to develop them through the ranks. In fact, almost a third of our vacancies were internal promotions and transfers last year.
Our Business behaviours
As a business we strive to promote from within and our underlying business behaviours really enable us to drive this strategic objective. We believe we can provide an opportunity for all individuals to grow and achieve with Hain Daniels through demonstrating core behaviours such as ambition & energy, collaborative working, honest communication, innovation, delivering excellent quality, embracing versatility and equality
If Hain Daniels sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!