non title Nottingham, England
DCA Recruitment
Full Time
Nottingham, England
50000 - 25000 GBP ANNUAL Today
Job description
Call Centre Operative
Salary: £25,000 Basic - £50,000 (OTE)
Hours: Full time (Monday- Friday 10am- 7pm)
Location Nottingham
Start Date- Immediately
An exciting opportunity for a self- motivated individual to develop their career further with a world leading payments company, where they will work with a lot of autonomy and make a real difference, from their own postcode!
About us
Perfect Pays supplies payment systems to UK businesses.
It is the Uks first and largest multi-device supplier to global and multinationals, a market leader with a unique platform.
We are dedicated to giving our partners an attentive and personalized service-thats where you come in!
Call Centre Operative - The Role
The position of Call Centre Representatives plays a vital role in the booking process for sales representatives and business development managers.
This is a commissionbased role for a number of appointments booked per customer with a base salary of £25,000 per annum.
The Call Centre Operative duties and responsibilities for this role are outlined below.
Make bookings for business development managers.
Make calls to potential customers for business develpment managers or sales representatives.
Make calls to potential customers for business development managers or sales representatives.
Make follow-up calls to potential customers and provide feedback or suggestions for process improvements based on customer interactions and trends observed.
Acquire in-depth knowledge about the organizations products, services and processes.
Answer incoming calls promptly and professionally, following established scripts and guidelines.
Ensure a positive customer experience by maintaining professionalism, empathy and effective communication skills.
Gather and record customer information, inquiries and feedback accurately in the system.
Remain calm and professional when handling difficult or irate customers, de-escalating tense situations.
Follow established call centre protocols, scripts and guidelines for handling customer interactions.
Comply with work schedules, attendance policies, and performance expectations set by the call centre management.
Adhere to date privacy and security regulations, ensuring the confidentiality of customer information.
Maintain accurate and detailed records of customer interactions, enquiries and resolutions.
Salary: £25,000 Basic - £50,000 (OTE)
Hours: Full time (Monday- Friday 10am- 7pm)
Location Nottingham
Start Date- Immediately
An exciting opportunity for a self- motivated individual to develop their career further with a world leading payments company, where they will work with a lot of autonomy and make a real difference, from their own postcode!
About us
Perfect Pays supplies payment systems to UK businesses.
It is the Uks first and largest multi-device supplier to global and multinationals, a market leader with a unique platform.
We are dedicated to giving our partners an attentive and personalized service-thats where you come in!
Call Centre Operative - The Role
The position of Call Centre Representatives plays a vital role in the booking process for sales representatives and business development managers.
This is a commissionbased role for a number of appointments booked per customer with a base salary of £25,000 per annum.
The Call Centre Operative duties and responsibilities for this role are outlined below.
Make bookings for business development managers.
Make calls to potential customers for business develpment managers or sales representatives.
Make calls to potential customers for business development managers or sales representatives.
Make follow-up calls to potential customers and provide feedback or suggestions for process improvements based on customer interactions and trends observed.
Acquire in-depth knowledge about the organizations products, services and processes.
Answer incoming calls promptly and professionally, following established scripts and guidelines.
Ensure a positive customer experience by maintaining professionalism, empathy and effective communication skills.
Gather and record customer information, inquiries and feedback accurately in the system.
Remain calm and professional when handling difficult or irate customers, de-escalating tense situations.
Follow established call centre protocols, scripts and guidelines for handling customer interactions.
Comply with work schedules, attendance policies, and performance expectations set by the call centre management.
Adhere to date privacy and security regulations, ensuring the confidentiality of customer information.
Maintain accurate and detailed records of customer interactions, enquiries and resolutions.
DCA Recruitment
www.dcass.co.uk
Godalming, United Kingdom
Richard Creer
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
2000
