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non title Colwyn Bay, Wales

CAIS

Full Time Colwyn Bay, Wales 22672 - 12.04 GBP HOURLY Today

Job description

FOH Assistant

Contract: Permanent

7 hours contract on either Saturday or Sunday / 14 hour contract Saturday and Sunday

Salary: £10.90 per hour

Holidays: 25 days per year plus 8 public holidays (pro rata)

Based at: Porter’s Eirias Park, Colwyn Bay

Applications closing: 04/08/2023

Interview Date: 8th/9th August 2023

We’re part of a national-award winning social enterprise established in 2011, operating coffee shops and events catering across Wales. We’re committed to providing the best customer experience, whilst helping local people in their search for employment by providing work experience and training opportunities in our various businesses.

Job Purpose:

To perform a variety of duties associated with a busy coffee shop/café based in a local leisure center. The team here are multi-skilled and, due to the nature and set up of this business, the role will encompass both front of house and back of house duties. You will be using a barista coffee machine, making sandwiches, provide efficient till service taking orders and payments. You will clear and clear tables in the restaurant area as well as operating the dishwasher. You will have great customer service standards and a knowledge of basic food hygiene for this role.

Responsibilities:

To provide a welcoming front of house experience and high level of customer service to visiting the coffee shop
To serve a drinks menu, using barista coffee machine preparing a range of quality coffee
To communicate effectively with the team ensuring all orders are completed efficiently
To clear and clean café tables when required and using dishwasher
To prepare sandwiches for customers from our “salad bar”
Be prepared to work in both FOH and BOH positions to provide support to staff on site
To ensure all open and closing procedures are followed in accordance with existing policies
To work effectively within the team providing motivation, support, and training (when applicable) to volunteers and work program participants
To operate EPOS till system and card payment machine handling all payments including cash
To project a professional image to all internal and external customers ensuring correct grooming and maintaining the dress code
To maintain a clean and safe environment for all staff, volunteers, and customers
To remove all refuse from the coffee shop and recycle in line with Company policy
To ensure all policies and procedures are adhered to in line with legislation.
To liaise directly with Catering Manager to ensure smooth running of the businesses
To undergo training courses and attend meetings when necessary.
To have commitment to and demonstrate an undertaking of equality of opportunity and its relevance to different sectors within the community.
Must demonstrate empathy towards Adferiad Recovery’s beneficiaries.
To carry out all other tasks commensurate with the role.
To participate in the Adferiad continuous learning, development and appraisal process
To maintain professional accreditation as appropriate to role
To attend training provided, organised or arranged by Adferiad or CAIS Social Enterprises
To operate within and observe Adferiad policies and procedures as amended and updated

What you’ll get in return:

25 days annual leave plus bank holidays (pro rata)
Option to purchase additional annual leave
Life assurance
Pension Contribution scheme
Sick pay (subject to terms and conditions)
Continuous service rewards
Refer a friend scheme
Employee benefit platform giving access to a wide range of perks, including shopping discounts at 100s of big-brand retailers
Health and Wellbeing Staff Service
Money Advice Service
Quarterly Health and Wellbeing Staff Raffle
Christmas Hampers and Birthday Gifts
Cycle to Work Scheme
Tusker Vehicle Purchase Scheme
Technology Purchase Scheme
Free breakfast at Adferiad Recovery Offices and Project Buildings
Employee Events
Bupa Healthcare Package
Volunteering Opportunities

Person Specification:

Level 2 Food Hygiene or equivalent
Essentials of Food Hygiene including Safer Food Better
Previous experience of working in a similar environment
Food and drink preparation
Good organisational skills, ability to manage, organise and deal with multiple tasks
Customer Service
Excellent interpersonal and communication skills
Ability to work effectively within a small team

FOR A FULL PERSON SPECIFICATION AND TO APPLY, PLEASE GO TO OUR WEBSITE: https://adferiad.org/get-involved/job-vacancies/ or Apply via Indeed with CV Submission

Job Types: Part-time, Permanent
Part-time hours: 14 per week

Salary: £10.90 per hour

Benefits: