Job description
Job description
OTE: £40,000-45,000 (uncapped commission structure)
Location: The Cadogan Clinic, 120 Sloane Street, London
Department: Sales
Reports to: Sales Team Manager
Job Purpose and Summary
The Cadogan Clinic is an award-winning cosmetic surgery, dermatology and aesthetic hospital in Chelsea, and we are looking for an ambitious and experienced surgical sales advisor to join our cosmetic surgery team; supporting us as we continue to scale up and expand.
Being highly organised, precise and efficient is a must for this role; with the ability to co-ordinate, diarise and communicate clearly with patients, consultants and across the clinic; ensuring the patient's experience matches our excellent treatment outcomes.
The successful candidate will be self-motivated and driven who can hit the ground running, working alongside our very successful surgical sales team; going above and beyond to support our patients in their life-changing journey.
KEY REQUIREMENTS FOR THE ROLE
· Successful sales experience, working in high-volume, high-quality cosmetic and aesthetic environments
· Build positive relationships with patients and consultants acting as the liaison
· Lead conversions and client retention, building long lasting relationships with a loyal customer base
· Experience and knowledge of leading industry treatments
· Excellent lead conversion skills; administrating bookings with precision, ensuring gold standard client care and a smooth treatment journey
· Experience handling high volume administration; working in a fast paced, dynamic environment
ADDITIONAL PAY: As stated above there is a commission scheme (currently based on 1% of Gross Sales; paid monthly in arrears) Commission structures include an additional administrative element to ensure full administrative compliance with medical records and clinical protocols
BENEFITS AND REWARDS
- Holiday: 31 days holiday (including public holidays, rising to 33 days after 2 years of service)
- Holiday fun days – paid day off on your birthday and a paid day off for your “tie the knot”; wedding day (after a year of service).
- Wellbeing benefits: employee assistance programme, healthy in-clinic snacks and refreshments, Cycle to Work scheme
- Pension scheme (currently with NEST)
- Beauty benefits: team treatments and product discounts on successfully passing probation
- Social events; a social calendar and monthly team lunches from our favourite local foodie destinations in central London.
- Recognition and reward schemes; gifts and finance awards for length of service and commitment to our brand promises.
- Referral bonus scheme; rewarding our people for networking and growing our friendly team
LEARNING AND CAREER DEVELOPMENT
- Opportunities to work with a growing, ambitious, and highly regarded, plastic surgery and dermatology business, networking with world-class consultants in the field of plastics and dermatology; opportunity to develop your career within a knowledgeable and professional setting
- Lunchtime learning (opportunities to learn from our consultants, industry specialists and our founders)
- Protected time for development and training
- Development pathways for training; opportunity to progress within specialist areas of responsibility; formalised training opportunities as per clinic strategy
Job Type: Full-time
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Flexitime
Supplemental pay types:
- Commission pay
Experience:
- Sales: 3 years (required)
- Customer service: 3 years (required)
Work Location: Hybrid remote in London