NOC Controller London, England
Job description
On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner.
About Viasat
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are—on the ground, in the air or at sea, while building a sustainable future in space.
Chief Operations Office
The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT
Primary role purpose:
Provide in one or two sentences the basic reason why this job exists, e.g. To manage the local plans section of the department and deal with local plan preparation.
This should be an accurate and concise statement of the unique contribution this job makes to the organisation. You may find it easier to write the purpose statement after considering the following questions:
- What is it that the job is intended to achieve?
- What would not get done if this job did not exist?
- What is the unique contribution that this job makes to the organisation?
The more specific this section is the better. Think about what this person will be doing day-to-day and list the main components of that. It does not have to be a definitive list but should be a good representation of reality.
Listdeliverables(what the output should be) and tasks(how you expect them to go about doing this)
You may find it easier to write the responsibilities after considering the following questions:
- What is this person directly responsible for?
- How will their output be measured? (i.e. delivery of a network, increased revenue etc.)
- What are they solely accountable for and will they be leading a team?
- What is this person indirectly responsible for and which areas of the business will he/she collaborate with to achieve these?
- Will he/she have financial responsibility? What are the annual budgetary amounts? (e.g. revenue, opex etc)
- What is the most complex thing this person may encounter?
- What is the most mundane thing this person may have to do?
- Who will they be interacting with on a regular basis, external or internal parties? Will the interaction be in a technical or commercial context?
Essential Knowledge and Skills:
What education, qualifications, training and experience are necessary to enable the post holder to perform this job fully and effectively? Note that this information should relate to the qualifications etc. required for the job and may not be the same as the current post holder’s qualifications.
This section is as much about deterring the unqualified as attracting the qualified.
- Be as specific as possible, name particular technologies (e.g. VSAT, IP) or systems (Excel, Salesforce.com) that you want them to have used before.
- Specify any particular degree required and any subsequent qualifications.
- Specify what type of industry experience they should have, e.g. Maritime, Satcom etc.
- What commercial experience should they be comfortable with? (i.e. presenting at board level)
- If this is a senior post, what distinguishes this person? What experience sets him/her apart from all the average employees who will think from the job title alone that they can do this job?
- Any languages which are essential
Desirable Knowledge and Skills:
What would be nice to have but you can live without?
This section is an opportunity to highlight additional skills that would make the perfect candidate.
Additional Information
You must be eligible to work in this location advertised.
Our culture and ways of working
Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation.
- Customer – we provide a unique value to our customers
- Accountability – we take ownership, we deliver results, and we keep our promises
- Respect – we collaborate, we embrace and celebrate diversity and we value difference
- Excellence – we create bold solutions for our customers and put quality at the heart of everything we do
We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments.
Diversity
We want the best people for the job, and we warmly welcome applications from you if you’re suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status.
We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities.
To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you’re visually impaired we’ll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
