Job description
Nights Sales Assistant – WHSmith – Luton Airport
Candidates must be aged 18 or above.
Contract Type – Permanent
Contracted Hours –3 In and 3 Off
26.25 hours per week, working 8 hours shift with 30 minutes unpaid break.
Shifts are 9pm to 5am
Sales Assistant working hours will be offered between Monday to Sunday.
£10.65 per hour + £1.50 per hour (Premium is between 12am-5am)- 5.6 weeks annual leave
- Subsidised lunch/discounted meal deal.
- Staff discount in store and up to 50% off in our High street stores.
- Pension scheme.
Airport Requirements:
- 5 years continuous references (professional/educational) to gain an Airside Airport Security Pass
-
Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
Sales Assistant introduction:
To provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers.
Role of a Sales Assistant:
- To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with.
- Working on tills accurately and efficiently to provide a positive customer experience.
- Carry out stock replenishment, ensuring all areas of the store remain tidy
- Working as an active member of the team, supporting colleagues in all tasks
- Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
Who we’re looking for:
Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who have a real desire to learn and to make our customers happy! You’ll need to be a great listener, good to talk to and naturally helpful. The rest will come. And if you want to get on, we’ll positively encourage you. As a Sales Assistant, there’s nothing stopping you becoming a future Store Manager or working in one of our Head Offices!
About Us
In the UK Travel business, we have 570 stores. We reach our customers whether they are on the go in Airports, Motorway Services, Hospitals, University’s and Train Stations, we support millions of our customers every year and are one of the world’s leading travel retailers.
We really can offer our products to everyone on any of life’s journeys. We continue to grow and have recently launched our InMotion brand, a leading digital accessories retail offering. We have also created partnerships with the likes of M&S and Costa Coffee, plus Well Pharmacy to ‘broaden our offering’ to our customers throughout the UK.
That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
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