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ROLES AVAILABLE:

• Cocktail Waiter/Waitresses
• Hosts
• Runners

HOURS:

• Full Time or Part Time contracts available
• Opening hours are Weds - Sat from 5pm - 3am

BENEFITS

• Every Sunday Off
• WSET qualifications
• Taxi allowance of £20 for late shift finishing after 1am
• 28 days holiday inclusive of bank holidays (increasing with length of service), pension and life assurance.
• Inclusion in the Tronc scheme.
• A health cash plan to claim money back and get access to lots of ways to support your physical mental wellbeing.
• Goes without saying, but we will feed you during your shift.
• Lots of opportunity to develop your skills and progress internally.
• Regular team get togethers, from regular team drinks to seasonal parties.
• Opportunities to join one of our committees and influence how we do things, how we socialise and how we support the local community.
• Great incentives and reward programmes including recommend a friend bonuses, employee of the month and much more.

WHAT YOU WILL DO:

The key responsibilities for this role will include but are not limited to:

• Creating an exceptional experience for members and their guests.
• Up-selling products as and when appropriate in a subtle and conversational manner.
• Taking accurate food and drinks orders, using our till system, ordering slips or by memorisation as appropriate.
• Feeling empowered to make a decision that will enhance the member experience or defuse any complaints which may arise.
• Being an ambassador for Maison Estelle as well as someone who embodies our values and commitment to our teams both when at work and when not.
• Demonstrating a positive and proactive approach to work.
• Continually improving service by communicating and assisting individuals to understand and anticipate member needs.

We are a new members club in a grade II listed townhouse in Mayfair.