Job description
We have an exciting opportunity for a Night Room Service Waiter to join our highly successful team here at our Charlotte Street Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic, handling multiple orders at any one time. Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, and providing anything that they ask for in a timely and effective manner.
We are looking for someone who is passionate about customer service and will be comfortable working alone or as part of a small team throughout the night. This is a varied role where no two days will be the same, and is a fantastic opportunity for someone who wants to gain more experience within a front office environment.
What we Offer:
- £13-£15 per hour
- Perkbox – A team member platform offering a huge variety of discounts and our reward and recognition program
- Wage Stream – An employee app to stream your wages before payday
- Paid Overtime
- Flexibility
- No split shifts
- Cycle to work Scheme
- Uniform and Meals provided
- Uniforms Dry Cleaned
- Social Events, Wellbeing and Team Activities
- Award winning training opportunities and Career Development
- Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
- And much more!
What you Need:
- Strong customer service skills
- Attention to detail
- Good organisational and communication skills
- Comfortable working alone or as part of a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
- Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.