Night Receptionist - Exeter Exeter
Job description
Night Receptionist - Exeter
Night Receptionist per annum Hotel Indigo Exeter, Exeter
Perched on the River Exe, in the historic centre of Exeter sits our newly developed boutique Hotel Indigo Exeter. Once described as the Jewel Of the West, Exeter is a place that inspires deep devotion, its culture, architecture and outlook drawing in the curious and rewarding them with a place to call home, whether for a weekend or a lifetime.
Today, Exeter's motto, semper fidelis - ‘always loyal' - is an apt description of how people feel about our neighbourhood. Our hotel is already steeped in local history, it's offerings - and its name - have changed to serve each new era's needs. What started off as a department store called Colson's became Dingles, became House Of Fraser, became the Hotel Indigo Exeter.
Alongside 104 beautifully designed bedrooms we also offer 3 unique Food & Beverage offerings: Colson's Seafood Bar and Grill provides a unique take on contemporary British cuisine. The Dugout is our upscale Sports Bar - the place to kick back and watch the biggest sporting events from around the globe and finally Becketts our skyline Champagne and Cocktail Bar with breath-taking views across cathedral green in the heart of Exeter, the experience at Becketts is unparalleled to anything the city has to offer. If that wasn't enough, we also feature a stunning urban Spa called The Retreat - so there really is something for everyone.
This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.
The Role:
We have an exciting opportunity for a Night Receptionist to join our team. In this role you’ll be the first point of contact for our guests, so making a great first impression matters. You’ll play a key part in delivering an exceptional customer experience. You’ll be responsible for carrying out the day -to -day reception duties such as administrative tasks and the accurate competition of the daily night audit in a timely fashion. You’ll support the Front Office Department to run smoothly, dealing with guest queries and requests professionally and efficiently.
The Ideal Candidate:
We’re looking for an enthusiastic Night Receptionist with a passion for customer service who will enjoy working as part of a supportive, hard -working team who all share the same passion. You’ll need to be a natural problem -solver and help create memories that our guests will remember. Being the first point of contact for our guests, you’ll need to be a strong communicator and have the ability to hold genuine, authentic conversations. Having a knowledge of the local neighbourhood is very important, you’ll need to share this knowledge with every guest to give thoughtful recommendations to enhance their stay.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funde
