Job description
The Cow Hollow Hotel is a beautifully-designed, intimate and quiet boutique hotel in the heart of the Northern Quarter. Currently one of the best hotels in Manchester, it boasts 16 beautifully designed rooms and a hipster social vibe. It has a heavy focus on friendly and engaging customer service - which is why we need you!
This full-time role is 40 hours per week, and consists of five overnight reception shifts (11pm-8am). The role will also involve additional holiday cover.
What are we looking for:
- 1-2 Years hotel experience.
- 1-2 Years night reception experience.
- Someone who lives and breathes hospitality.
- Applicants should have experience WORKING NIGHTS in any role
Responsibilities will include but not limited to:
- Respond to guest requests and feedback as they arise.
- Manage the overnight procedures and operations.
- Organise the continental breakfast bags.
- Guest relations: Assist our guests and go the extra mile to assure full customer satisfaction.
What do we provide you in return?
- Full training provided on Hotel Operations and Customer Service.
- 28 Days paid holidays pro rata.
- Competitive Salary.
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Schedule:
- Night shift
Experience:
- Night Reception: 1 year (preferred)
- Hotel experience: 1 year (preferred)
Work Location: One location