Job description
Night Porter - Macdonald Crutherland House Hotel - East Kilbride, Glasgow
32 hours per week
Macdonald Night Porter play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards
Role Requirements
Our Night Porter are hardworking individuals who can work on their own initiative and are key players in our Reception teams. This role is ideal for those in a role within a similar 4 or 5 star hotel environment. Ensuring the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time. This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays. Shift pattern 4 days over 7 - meaning 3 days off per week.