Job description
Night Porter - Macdonald Crutherland House Hotel - East Kilbride, Glasgow
Macdonald Night Porter play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards
Our Night Porter are hardworking individuals who can work on their own initiative and are key players in our Reception teams.
This role is ideal for those in a role within a similar 4 or 5 star hotel environment. Ensuring the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time.
This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
Situated in the heart of historic Woodstock, our Macdonald Bear Hotel is a romantic hideaway just a stone’s throw from Blenheim Palace.
Please consider the above criteria carefully before starting your application, as when recruiting it’s important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.