Job description
The opportunity has arisen for a confident Host to join our nights team at Nottingham City. We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Our Nottingham City hotel is in the perfect location for both business and leisure, with the Royal Centre around the corner.
Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t.
So, we’ve got rid of the mini bar and swapped it for a fully equipped kitchen. No more rushing down for breakfast. Cook breakfast in the apartment. Or, pick up a fresh coffee and croissant from the ‘Grab & Go’ selection in the lobby.
Simply put, staying at Roomzzz is like having your own stylish city centre apartment. But with someone else to tidy up and bring you fluffy towels.
So, treat the place like home. Relax, unwind, take it easy. Our guests deserve it.
Nights Host
We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests so your rota will be working 12 hour shifts through the night. Similar experience in a hotel environment would be helpful but it’s not mandatory, however, a great personality is most important!
In addition to working within our team, you will receive some great benefits;
· A range of flexible benefits to help you in and out of work.
· Free Uniform.
· Generous Incentive scheme.
· Pension Scheme.
· Fantastic company discounts.
· Bike to Work Scheme
· Progressive training plans and communication structure.
Other requirements:
This role is only suitable for candidates who have a strong security presence and experience with guest relations/customer service.
Please be aware this position is based on a rota where the 12 hours shift pattern is; 19:00-07:00hrs worked 3 days on and 3 days off. Weekends will be included.
Job Type: Full-time
Salary: £21,201.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount
Schedule:
- 12 hour shift
- Night shift
Experience:
- Hospitality: 1 year (preferred)
Work Location: One location