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The Role:

Are you looking for an administrative role that will really make a difference to lives? We have a role available for a remote working administrator to join our new and innovative community MSK service for residents of Wandsworth.

The core purpose of this role is to ensure the smooth running of the community MSK service in Wandsworth, through the provision of effective and efficient administrative services for NHS patients, referring GP’s, healthcare professionals and other stakeholder contacts. It encompasses a range of administrative responsibilities that support the day-to-day operations of the business, as well as contributing to its ongoing development. You will be supported by a dedicated administration team manager.

At Vita Health Group we appreciate the part ALL our team play in helping people get better.

If you would like to be part of a forward-thinking company and friendly team, keep reading to see if you are interested in the role and what we have to offer.

Where possible we support flexible working to help meet your personal commitments and aid a great work life balance.

Skills and Experience:

Essential:

• Professional telephone manner with excellent administration and customer service skills.
• Excellent written communication skills.
• Excellent attention to detail.
• Ability to use own initiative and adapt to changing priorities.
• Ability to problem solve.
• Ability to work well within a team
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Willingness to travel, which may include overnight stays on occasion, as and when required

Desirable:

• Previous experience working at a Physiotherapy practice or medical environment.
• Experience using NHS IT systems including EMIS, PACS, and ERS.
• Experience with Microsoft Word and Excel

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, support the UK’s largest corporate companies to help assist their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/

To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.

Vita Health Group is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks.

We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact [email protected] and we will arrange.

VHG is committed to supporting transgender individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact HR at [email protected] to discuss or amend how we manage reference requests.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.

Vita Health Group reserves the right to close this job when sufficient applications have been received.