Newcastle

Newcastle Newcastle upon Tyne, England

The Kooples
Full Time Newcastle upon Tyne, England 10.56 - 12.04 GBP Today
Job description

Position description

Category

Retail

Job title

Concession Manager - Newcastle

Contract type

Permanent contract

Contractual hours

Full-time

Job description

We are looking for a passionate and experienced Concession Manager to join our team in Newcastle!
Under the direction of the area manager, you will contribute to the achievement of sales goals at the point of sale.
As a true ambassador of The Kooples, your main responsibilities will be the following:
1/ To allow our customers to live the unique The Kooples experience:
  • Greet and support customers throughout their visit, ensuring a personalized service;
  • Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
  • Build customer loyalty and guarantee customer satisfaction.
2/ To ensure the development of the sales of your point of sale:
  • Control and optimize performance indicators through sales analysis (top, flop, IDV, PM...);
  • Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
  • Ensuring reporting to management (daily reports, weekly and monthly reports);
  • Management of the trading budget of the point of sale.
3/ Manage, animate and focus your sales team:
  • Participate in recruitment;
  • Ensuring the integration and training of new employees;
  • Management of sales goals on a daily basis (custom goals, challenges, etc.);
  • Guarantee the development of the skills of your employees (assessment, coaching...).
4/ Ensuring the optimal functioning of the point of sale:
  • Establishing schedules and setting up zoning;
  • Creation of the visual merchandising according to the guidelines of our company;
  • Ensuring the smooth running of the point of sale.

Profile

You have initial management experience in the retail or premium service sector.
You are a field worker, an excellent manager and a manager with excellent interpersonal skills and you are organized.
With a strong commercial temperament, you have a results-oriented culture.
You are enthusiastic about fashion, have a strong product awareness and good knowledge of the industry and its trends.
Excellent knowledge of the Microsoft Office package.

Position location

Location (city, zip code, Country)

39 Northumberland St, Newcastle upon Tyne NE1 7AF

Newcastle
The Kooples

www.thekooples.com
Paris, France
Marie Schott
$25 to $50 million (USD)
501 to 1000 Employees
Company - Private
Department, Clothing & Shoe Stores
2008
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