NETWORK SUPPORT ENGINEER

NETWORK SUPPORT ENGINEER Leeds, England

Dynamic Search Solutions
Full Time Leeds, England 45000 GBP ANNUAL Today
Job description

Job Title: Network Support Engineer

Location: Hybrid/ Leeds based – Flexible home working

Salary: Up to £40,000 – £45,000 (DOE)


The Company

A market-leading IT Managed Service Provider who specialise in software-defined and traditional network services are searching for a Network Support Engineer to join their Leeds office on a hybrid and flexible working basis. They have grown their business by developing a market strategy that makes them the go-to consultancy for large and complexed network infrastructure projects.

They are a specialised Cisco partner, delivering the latest solutions across software-defined networks, security and cloud solutions, working with the latest innovative technologies whilst providing a solutions-based outcome for their clients. Because of these partnerships, they offer their employees an abundance of training and the opportunities to work with the latest technologies on the market.


The Network Support Engineer

As the Network Support Engineer, you will work as part of the Operations team, supporting customer’s complex network environments.

Your daily tasks will include:

  • Troubleshooting and resolving 2nd line / 3rd line support escalations – R&S, Security, Data Centre.
  • Managing all network infrastructure including monitoring, proactive support, troubleshooting.
  • Customer facing incident and problem resolution.
  • Act as point of escalation for junior engineers and the customers.
  • Proactively handle support cases assigned to you.
  • Support project team with resolving service issues.
  • Working with both technical and non-technical staff as the key point of contact, communicating clearly.
  • Monitor, investigate, and diagnose any issues with service partners and customers.
  • Ensure SLA’s are met, documentation is correct, and policies and procedures are in place.

Skills & experience required for the Network Support Engineer

  • Hands-on experience working within a network support position, one or more of the following LAN, WAN, WLAN, Data Centre, Security.
  • Opportunity to upskill in SD-WAN, SDN, Cisco ACI, DNA.
  • Have experience working in a dedicated network support position.
  • Previous experience monitoring, investigating, and diagnosing issues.
  • Have an understanding of network protocols.
  • Have an understanding of MPLS, in particular, VPLS and VLL.
  • Understand firewall policies and set up of VPN’s.
  • Must be able to interphase with both technical, and non-technical staff.

NETWORK SUPPORT ENGINEER
Dynamic Search Solutions

dynamicsearch.co.uk
Liverpool, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Related Jobs

All Related Listed jobs

Legal Graduates - Sheffield
Adecco UK Sheffield Today

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Customer Assistant
Vue Bury, North West England, England Today

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating

Credit Analyst (Non-Financials)
UBS London, England 55000 - 85752 GBP ANNUAL Today

We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. 3-8 years' experience as a credit analyst preferably

Business Development Representative
TraQs Remote 12 - 15 GBP HOURLY Today

Set up calls for senior leadership in order to move opportunities through the sales funnel. Lead ongoing outreach email marketing campaigns for core products

Waiter/Waitress Full time
Greene King Guildford, England 8 - 10 GBP HOURLY Today

Competitive hourly rate with the chance to earn tips on each shift. We also require you to be flexible with as this is shift working job, or we could look at