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Great to have you on board!

We’re a multi award-winning company that’s growing fast and constantly evolving. We need innovative and passionate people who’ll make a real difference to the business and our customers – and that’s where you come in. Your talent and skills will play a key role in Truespeed, and will help shape our future by bringing the South West the best broadband and customer service around.

Reporting to: Network Development & Delivery Manager

You’ll be responsible for:

• Supporting the smooth and efficient day to day operation of the entire Truespeed network
• Providing technical input into a growing Network Engineering team
• Working with mixed vendor kit including Extreme, Cisco, Adtran, Edgecore and Merchant Silicon
• Commissioning of new network, power, and environmental infrastructure.
• Diagnosing the root causes of complex network issues using analytical and problem-solving skills
• Act as an escalation point for Field Engineering teams
• Support in the active network alarm correlation and priorities, that our NOC react to.
• On-call duty as part of a rota, to support the smooth running of our 24/7 network. Responding to incidents and supporting the field engineering team in network maintenance and repair
• Implementing and supporting scalable software-defined processes
• Contributing to the design and implementation of a core network architecture to support network scaling up to 500,000 customers across the region
• Ability to convert network change plans into High Level & Low-level implementable designs.
• Working in a DevOps orientated practice of continual improvement
• Ensuring the timely documentation of all fixes and changes to the Network
• Any other duties that may be required to ensure the successful operation of the Truespeed network

What skills I’ll bring to the role:

• Experience working in an Internet Service Provider or Data Centre following best practices
• Strong understanding of network infrastructure and network hardware
• Expert technical knowledge in all matters relating to optical ethernet, IP transmission and routing (including ISIS and BGP)
• Strong familiarity with major network vendors
• Good understanding of optical fibre network FTTH technology in depth enabling troubleshooting of faults and performance issues
• Experience in staging and testing of networking equipment to fulfil design requirements
• Experience working within unix-like environments (i.e. Linux, FreeBSD).
• Experience implementing and managing automation tools, and the DevOps approach to infrastructure orchestration.
• The aptitude to work to a high standard autonomously or within a team
• Team player, building positive relationships internally, with suppliers and customers
• Pro-active, can-do attitude, always going the extra mile
• Ability to communicate clearly and present complex technical information to both technical and non-technical audiences

Qualifications

• CCNA/CCIE level of certification is desirable but not essential

What we offer:

• A chance to join a fast paced, industry disruptor that’s doing things differently
• Flexible working
• Competitive salary
• Great benefits like life insurance, health care options, pension
• Great working environment
• 25 days holiday plus bank holidays