Job description
At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We care about making a positive impact for our colleagues, customers, partners and the wider community. That’s why we live by our values of we're positive, we’re brave and we own it.
As Network Engineer, you will be working within the Networks Team implementing new project work and supporting current infrastructure to ensure availability of services to clients across all networking technologies. Ensuring PCI DSS and Group security requirements are adhered to for existing and new infrastructure. Working within ITIL framework to ensure SLA’s are met for faults and new service requests while also ensuring change controls meet our own internal, and ITIL, standards.
- Smooth operation of company networks
- Continually monitor network for performance in line with agreed SLAs
- Focus on continual improvement of networks and overall IT effectiveness
- Resolution of new and outstanding service requests and fault tickets
- Ensure all changes meet with PCI DSS standards and our own internal standards and specification
- Recommend improvements to current and new architecture to improve resiliency, efficiency and reduce cost of Network Infrastructure
- Maintain and adhere to policies and procedures relating to networks.
- Participate in the development of Network strategies in collaboration with the Network Manager
- Test networks in relation to systems performance and provide regular performance statistics and reporting; develop strategies and roadmaps for maintaining network infrastructure
- Practice IT asset management, including maintenance of component inventory and related documentation
- Deputise for the Network Manager in their absence, if required.
- Resolve problems speedily and permanently
- Proactively monitor system to prevent failure
- Identify single points of failure and recovery plans
- Facilitate capacity and availability management processes and procedures across all network services
- Experience on CCNA
- Cisco Switching and routing
- Firewalls (any vendor)
- Knowledge and understanding of load balancing technology
- Strong customer service orientation
- Substantial experience in Networking environment
- Experience of working within a technical team and knowledge of processes and standards
- Operate across multiple projects concurrently and assume the responsibility for the appropriate technical elements.
- Substantial experience in a corporate environment in a similar technical role
- Hands on experience of network troubleshooting
- Knowledge of current network protocols and standards
- Experience working in a team-oriented, collaborative environment
Could this be you?
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