Network Configuration Specialist London, England
BT
Full Time
London, England
24986 - 29986 GBP ANNUAL Today
Job description
Network Configuration Specialist
Job Req ID: 18153
Posting Date: 15 Aug 2023
Function: Business Services & Operations
Location:
Whitehall, London, United Kingdom
Salary: Competitive salary + great benefits
Why this job matters
This highly technical Service Delivery role enables the implementation of the latest technology to meet our customers business needs. We provide managed IT solutions to thousands of customers across the globe, who rely on BT to keep their critical business operations running.
Through expert skills and collaboration, we configure, test, troubleshoot and continually monitor our customers networks to seamlessly ensure the resilience and availability they need.
This role can be based in London, Birmingham, Hatfield or Sheffield.
What you’ll be doing
- Designing and configuring, testing and troubleshooting networks
- Translating customer requirements into accurate, working configurations, diagrams and instructions for other agents
- Providing point of technical escalation within the team for complex issues and leading knowledge-sharing opportunities
- Providing remote support to onsite engineers during solution deployment and resolving issues
- Willingness to take part in an on-call rota in the future
Essential skills
Customer Success
Communication
Problem Solving
Technical Support
Incident Management
What we would like to see on your CV
- CISCO CCNP Accreditation
- Experience of designing, configuring and troubleshooting Cisco networks
- Firewall experience would be advantageous
- Meraki/Cisco SDWAN experience would be beneficial
- The successful candidate must be willing to undergo Government Security Clearance to SC level, which requires residence in the UK for a minimum of 5 years.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
- Competitive salary
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 25 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
- Discounted broadband, mobile and TV packages
- Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
#Hybrid
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
