network administrator London, England

Kyndryl

Full Time London, England 47000 - 31348 GBP ANNUAL Today

Job description

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Your Role and Responsibilities:

Provides technical support to field engineers, technicians, and product support personnel in diagnosing, troubleshooting, repairing and debugging complex computer systems, software, or networked and/or wireless systems.
Provides technical support in the operation and maintenance of vendor products, services, and solutions. Involved in report design, solving reliability and maintenance problems or bugs, and design engineering/software engineering. May be involved in customer installation and training.
Provides support to customer/users on highly technical or sophisticated products.
Requires knowledge of one or more networking system technology areas.
Ensure that all customer Network devices and solutions are implemented according to the agreed quality SLAs and KPIs.
Define and embed consistent build and operational processes to support on-going support activities, driving improvements.
Able to achieve SC clearance.

Who You Are

Required Professional and Technical Expertise:

Demonstrate substantial practical skill in specific technical areas to achieve the role accountabilities at a high level of proficiency with following technologies: Cisco ASA - Single Contexts Checkpoint Firewalls Cisco Switching & Routing – Catalyst/Nexus F5 LTM – Load Balancing Bluecoat proxies Cisco ISE – TACACS Wireshark/TCP Dump

Preferred Professional and Technical Expertise:

Arcsight ESM/Collector/Logger Linux experience.
Windows experience.
VMware experience - NSX Basic Scripting – BASH/TCL/Python Degree Level qualifications in Computer Engineering or Computer Science or industry experience.
Good understanding of ITIL principles and their application.
Professional industry recognized accreditations in relevant technologies, e.g. CCNA, CCNP, CCSA, CCSE.
Experience of enterprise scale managed services / web hosting environment.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.

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