Job description
Work type: Permanent Full Time
Location: Remote - work from anywhere within the UK
Categories: Customer Relationships
Business Unit: Commercial
Salary Range: Up to circa £65,000 per annum DoE
We’re at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money – and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it.
What do YOU get when you join Virgin Money… Red Hot Rewards of course!
- 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time).
- Up to five extra paid well-being days per year.
- A 35 hour working week.
- 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market leading Pension.
- Private Medical Insurance.
- Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness.
- A digital-first colleague experience.
- Ability to work anywhere in the UK (where the role allows).
All these benefits are available to colleagues from their first day. Have we got your attention?
So, tell me some more…
Reporting directly to the Head of National Accounts in Intermediary Sales you’ll be responsible for developing and sustaining a portfolio of National Accounts distributors to build mutually beneficial partnerships with the senior management teams within each distributor. You’ll hold the responsibility to define, deliver and review tailored plans for each account to deliver the strategic objectives and tactical solutions required for the business.
Here’s what you’ll be doing…
- Managing our strategic relationships with Intermediary Distribution National Account Partners;
- Representing the face of Virgin Money within the National Accounts, networking with senior teams and firm principles;
- Ensuring that Virgin Money remain part of our Partner's strategy going forward - through regular contact via review / partnership meetings and activity to support a mutually beneficial relationship;
- Managing an accurate record of meetings and actions which ensure the delivery of lending and quality requirements;
- Managing a marketing budget with each of the Partners to deliver strong share of voice in terms of external activity creating opportunities to showcase the Virgin Money brand to drive mortgage trading performance;
- Analysing performance and looking for opportunities to drive trading performance through working collaboratively with the National Accounts Partners, their firms and our intermediary sales teams;
- Delivering presentations (predominantly market, thought leadership and value add) to large and small audiences (across podium presentations & panel debates) and work with BDMs to support their involvement in National Account Events – which includes pre and post event activity;
- Working closely with the BDM and Regional Management team to ensure that agreed actions drive the core relationships and ensuring we work collectively as a team to drive trading performance;
- Identifying opportunities to deliver the brand proposition to our Partners and their members which have the potential to add value to our mutual businesses;
- Build a network of industry contacts in corporate bodies, press and competitors to ensure market knowledge remains current;
- Collate insight from external market contacts to share with internal stakeholders to help shape future group activity;
- Working closely with a number of internal stakeholders who can help support with a variety of elements of the role – allowing you to maximise your time spent with our National Account Partners, Broker firms and our BDM team;
- Ensure timely and effective complaint handling / resolution where required;
- Manage and maintain legal contracts with National Accounts.
To be successful, you’ll need to bring…
- Experience of the intermediary mortgage industry;
- Excellent organisational and communication skills where you are able to quickly build strong relationships with people at all levels both with our National Account Partners and internally within the Virgin Money Group;
- A passion for presenting and a creative mind to not only helping Virgin Money stand out from the rest but also you as an individual;
- The ability to travel nationally as this role does involve travel and there are likely to be overnight stays to maximise the use of your time;
- Microsoft Office365 skills which includes regular use of Outlook, Excel, PowerPoint & Teams plus the occasional use of third-party video conferencing i.e. Zoom, StreamGo etc.
It’s a bonus if you have…but not essential…
- Previous experience of working with National Account partners.
We really need you to have the skills and experience listed in the “To be successful…” section above, but please don’t let that put you off applying, we’d love to hear from you!
Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
Inclusion at Virgin Money
Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at [email protected].
Now the legal bit…
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Advertised: 28 Apr 2023 GMT Daylight Time
Applications close: 12 May 2023 GMT Daylight Time