National Account Manager Bicester, England
Job description
National Account Manager
Fresh Direct, Nationwide – Home/Field Based
Competitive basic salary (DOE) + plus uncapped bonus + company car & home-based contract
We have a new and exciting opportunity to join the Fresh Direct team as National Account Manager your overall challenge will be to drive growth within all Sysco Speciality brands.
This is a high profile role which will give the right individual a great platform to further their sales career with Sysco UK. We have robust central support functions in place and limitless potential for professional development.
We think we’re a great company to work for - we have a great teamwork ethic, a culture that rewards and recognises personal contribution and we offer a friendly environment to work in.
The key accountabilities and responsibilities of this role:
- Accountable for an individual portfolio performance, ensuring that company profitability, customer requirements and individual growth targets are met.
- Monitor, report & forecast on account performance against sales budget and cash margin in order to maximise future performance.
- Monitor contractual KBAs as part of all customer reviews.
- Offset risk of open market tenders through negotiating and agreeing contractual terms 6-9 months prior to current contract expiry
- Maintain weekly financial reviews with the finance business partner to identify anomalies / opportunities and put together remedial plans where required
- Develop, implement and maintain joint business plans with all customers
- Annually review customer account plans as part of the budgeting process for the following year.
- Work with other departments as required to ensure that budgeted sales targets, account profitability, customer satisfaction and retention are achieved across portfolio
- Identify, understand and communicate both the customer needs and development aspiration. Work with the required Sysco speciality group function to meet those needs and aspirations. To include all new menu creation, planning and implementation including positive commercials. The above should also cover new listings, codes, lead times and the timely management of delists
- Via both formal and informal meetings ensure that your Line Manager and all other relevant management team members are kept updated on any opportunities or threats that could impact the business
- Fully utilise the NPD function of the business to ensure that all opportunities within current customer base are maximised to drive account value and profitability.
- Adhere to all Sysco speciality group policies and regulations
Key Attributes:
- Customer focused and solutions driven
- Excellent negotiation skills
- First rate communication and presentation skills both verbal and written
- Organised and effective time planner
- Ability to prioritise workload by importance
- Strong numerical skills and ability to analyse data
- Product knowledge and above average understanding of the industry/role requirements
- A passion for driving costs out of the business & increasing profitability
- Team player
- Ability to think outside the box and drive innovation
- Open minded and able to embrace and influence change
- Able to work under pressure in a competitive market place and gain market advantage
- Ethical and honest
- A “can do and will do” attitude.
- Able to deliver results
At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
