National Account Manager
Job description
We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.
Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
As part of this team you would be required to:
Develop, construct and gain agreement for annual account business plans including volume, revenue, promotions, pricing, service and account contact objectives
Deliver agreed sales growth targets for the account, in line with the objectives
Develop and maintain effective working relationships with all key contacts within the account, and network efficiently to be able to exert influence at all levels of the account
Negotiate trading terms and pricing, within the company guidelines, with support from the Business Unit Director, to protect account profitability and increase margins where possible
Prepare and present regular business reviews
Monitor and evaluate sales data and commercial reports to identify problems and opportunities
Experience
Experience in a account management role for a high-value, key customer
Setting and exceeding sales targets
Customer-facing tole in a KPIs focused environment
Preferably experience from a Food Service or Retail industry, but open to others too
Skills / Knowledge
* Attention to detail
* Able to negotiate and influence others
* Educated to degree level or equivalent
* Excellent communicator, effective at all levels
* Consultative selling approach
* Ability to maximise on sales opportunities
* Delivers account growth
* Consultative selling approach
* High standards of personal administration and time management
* IT Literate
* Good interpersonal Skills
* Excellent presentation skills, that focus on the production of all espresso equipment
* Full, valid UK driving licence
Personal Attributes
* Excellent time management
* Positive attitude
* Highly confident, but respectful
* Passionate
* Decisive and takes the initiative
* Motivated by success
* Performs well under pressure
* Proactive
* Consistent
* Willingness to go the extra mile
* Customer-centric
* Works well as part of a team and individually as required
* Well presented
* Honest and respectful
Job Type: Full-time
Salary: £45,000.00-£50,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- Food & Beverage or Retail: 2 years (required)
- National Account management: 3 years (required)
Licence/Certification:
- & Clean Drivers License (required)
Work Location: In person
