Job description
Would you like to join the Front of House team at the Russell-Cotes Art Gallery & Museum in Bournemouth?
The Front of House team run the public facing side of the museum on a daily basis, taking responsibility for customer care, cleaning and security. We are a busy, friendly team. We combine practical skills with our interest in providing excellent experiences for our visitors and our love of working in an historic house.
You will welcome visitors, process admission, sell shop items, as well as clean behind the scenes and in the museum. You will be adaptable, and happy to balance the physical task of cleaning with great customer service skills.
We are open six days a week, and the Front of House team works shifts to cover each day. This is a casual role, with no guarantee of hours, but we would anticipate approximately 10 hours per week to start with including Sundays. Availability of hours will fluctuate throughout the year.
This role is all about creating exceptional, unforgettable experiences for every one of our visitors – it can be a busy and physical job, but a very rewarding one.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which all of our employees will move on to. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We’re hoping to implement these changes in 2024 and all colleagues joining us will be included in these changes.