Multilingual Support Centre Representative

Multilingual Support Centre Representative Manchester, England

NQC ltd
Full Time Manchester, England 16372 - 21372 GBP ANNUAL 2023-10-07
Job description

Manchester City Centre
£Competitive Salary + Benefits
Permanent, Full Time

About your new role:

Due to an exciting period of growth, NQC are on the look out for talented Multilingual Support Centre Representatives to join our Service Delivery department and provide support to global blue chip organisations. The main duties include:

  • Supporting suppliers and clients using NQC Ltd online based products.
  • Provide outbound calling to encourage completion of online assessments.
  • Provide inbound support in response to telephone, email and online queries.

This is NOT a sales role, but Support Centre team members do undertake a significant amount of outbound calling on behalf of clients to confirm receipt of information and progress on completion of a requested on-line assessment.

About you:

We are currently recruiting for team members with excellent verbal and written communication skills in the following languages:

  • Spanish
  • German
  • French
  • Mandarin
  • Japanese
  • Russian
  • Korean
  • Urdu
  • Punjabi
  • Hindi

About your new company:

NQC is a leader in supply chain risk management, with over ten years experience providing solutions and insight to global industry and governments. We use bespoke technology to help public and private sector organisations take control of risk across nearly 300,000 suppliers in over 100 countries.

At NQC, our diverse, multi-lingual and multi-skilled team reflects the global nature of the clients and industries which we serve. From the developers that drive forward our technology, to the support centre teams that guide suppliers worldwide through compliance requirements, we continue to invest in the integrity and growth of our business.

In addition to a great working atmosphere within a dynamic and passionate team, we offer a fantastic benefits package including 23 days holiday per year plus bank holidays, great social events and dress down Fridays.

How to apply

NQC is an equal opportunities employer and as such welcomes applications from all sections of the community. All applicants will be considered on merit, regardless of their economic status, ethnic origin, sex, marital status, sexual orientation, disability or age.

Click the Apply Now button below or send your CV and Covering letter directly to [email protected]

Multilingual Support Centre Representative
NQC ltd
Manchester City Centre, United Kingdom
Charles Morrison
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Enterprise Software & Network Solutions

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