Money Advice Caseworker Liverpool, England
Job description
Position: Money Advice Caseworker
Location: Liverpool: Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington
Closing date: 23 August 2023
Role details
Job title: Money Advice Caseworker
Location: Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington
Salary: £27,030 FTE – pro-rata for reduced hours
Salary pro rata: No
Hours per week: Multiple roles available including Part Time. Full time hours are 35 pw.
Type of contract: Permanent
Closing date for applications: 23rd August 2023
Closing time: 09:00
Interview date: 6th September 2023
Link to job pack for application and for more information:
https://www.citizensadviceliverpool.org.uk/job-vacancies/money-advice-caseworker
The Money Advice Caseworker is responsible for delivering a comprehensive Debt
and Budgeting Advisory Service to individuals and families facing financial
difficulties. The Caseworker will provide expert advice and guidance to clients in
managing their debts through complex debt casework, covering priority and nonpriority debt advice, options and insolvency solutions. To excel against targets in the
provision of an effective supported Money Advice debt casework service that is
compliant against quality standards including the MaPS quality of advice framework;
ensuring that clients receive their full entitlement to all benefits, receive appropriate
financial capability support and experience a positive customer experience from
Citizens Advice Liverpool and partners.
We offer comprehensive training so if you don’t meet all the person
specification but have some advice work experience and knowledge of debt
advice, we still encourage you to apply.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
