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Job Description

LOCATION: London
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

The Modern Workplace Service Design Team are looking for a trainee to join us to work on initiatives that meet what matter to our colleagues. We work with colleagues across Modern Workplace and the wider bank to see how we can bring end to end design thinking to our products and services.

We'll train you on the basics of business and service design to allow you to support the wider activity across the team. Some of the activities you'll get involved with include:

• Performing standard data management tasks to support others by using established procedures.
• Selects appropriate data from information provided by others and inputs that data into spreadsheets or standard formats.
• Supports development of personal capabilities by pursuing existing formal and informal training opportunities.
• Implements improvements and carries out simple change management tasks by following established procedures to support others.
• Supports others by performing simple research tasks according to established procedures.
• Accomplishes work objectives by determining own work schedule, coordinating with support services and assigning short-term tasks to others if necessary.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

You'll be curious about research and design / want to make a difference for colleagues and possess a passion for learning.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.