Moderation Specialist Edinburgh, Scotland
Job description
The Moderation Specialist is responsible for supporting with moderation, by reviewing and approving user-generated content, investigating reports of violations, and working with other departments to improve the moderation process. The ideal candidate will have a strong understanding of video game culture and be able to identify and remove harmful or inappropriate content.
Responsibilities:
- Review and approve user-generated content
- Investigate and act on reports of violations
- Work with other departments to improve the moderation process
- Stay up to date on industry trends and best practices
- Be part of implementing moderation policies and procedures
Required Skills:
- 1+ years of experience within moderation
- 1+ years of customer service or similar field
- Strong understanding of video game culture
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Comfortable presenting
Desirable Skills:
- Passion for playing video games and staying up to date with the latest industry trends
- Enthusiastically embrace learning new technologies, and demonstrate a willingness to adapt and grow
- Show a genuine desire and ability to go the extra mile to understand contextual information, and provide an exceptional service
Must be able to:
- Cover occasional weekends on a rotating basis
- Commute to our Edinburgh office, located at The Shore in Leith
- Approach work with a passionate, inquisitive, and supportive attitude, contributing to a friendly team environment
We are looking for a motivated and passionate individual to join the team. If you are passionate about video games and are keen on making a positive impact on the gaming community by keeping players safe, we encourage you to apply!
Our Global Benefits & Perks
- Unlimited coaching & therapy — with Oliva, to support your mental health
- £500 annual Learning Budget — to spend on Learnerbly
- Stock Options — everyone owns a piece of our success
- Compassionate Leave — regardless of who it is, whether you've miscarried, or a lost a pet, you don't need to tell us why
- Birthday Present — £150 voucher or a charity donation
- Birthday Day off — to celebrate your birthday away from work each year
- Caregiver Leave — up to 5 days each year to support your loved ones
- New baby gift — £250 toward a meal delivery or cleaning service
- Remote Working Budget – for remote workers to get out of the house
- Pension scheme — to finance those golden years
- Socials — office & remote events, play sessions and company-wide parties
- And even more benefits based on your location!
If you're based in the UK
- 29 Annual Leave + 3 bank holidays - we're flexible with most bank holidays so you can use the time to celebrate what's important to you
- Long Service Days - 2 extra days added on your 2nd & 4th anniversaries with us.
- Private Medical Insurance - full cover with AXA
- Healthcare Cash Plan - Level 3 cover with Medicash
- Enhanced Family Leave - Primary caregivers; 13 weeks full pay, 13 weeks half pay, Secondary caregivers; 2 weeks full pay
- Cycle2Work Scheme - lease a bike through us and save on tax too!
- Electric Car Charging - electric car charging at our Port office in Edinburgh, Scotland.
About us
Build A Rocket Boy is developing EVERYWHERE; an experience with a breadth of unimaginable gameplay adventure.
We are a mix of industry leading veterans whose credits include some of the best selling and most loved games of all time. We're a creative digital entertainment studio with an open and progressive methodology, dedicated to delivering games of the highest calibre possible.
If you want to feel comfortable, inspired, and appreciated in your work pursuits then come join us. We have offices in Edinburgh, Budapest and consider WFH candidates.
