Job description
At Tesla, our Mobile Service Technicians are the backbone of the Service operation, who consistently deliver a revolutionary and exceptional experience to Tesla customers every day out in the field, supporting our mission to accelerate the world’s transition to sustainable energy. As a Mobile Service Technician, you will be visiting customers out in the field and carrying out a wide range of technical vehicle repairs, as well as focusing on the continuous development of your technical skills. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.
What You’ll Do• Perform repairs and maintenance on all types of Tesla vehicles. • Plan routes, prepare parts, load vehicle, and drive out to customers to service their vehicles, consistently meeting the daily customer target. • Demonstrate a fundamental understanding of multiple Tesla vehicle systems and subsystems. • Fill out service repair orders in Ranger app/SCA and make payment settlement with customer. • Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes. • End your day with driving back to your base and handle MRB by taking it back to parts or have it scrapped • Collaborate with Senior Technicians in their work and move towards more advanced tasks as part of your development. • Operate a variety of hand-powered and motorized shop tools, calibrating and inspecting equipment as well as working with Tesla specific software and vehicle diagnostic tools. • Support other service Centre’s as well as carrying out remote working if required by the business. • Excellent time management. • Work as cost effectively as possible and keep a tidy workspace. • Follow all Tesla specified repair guidelines to the accepted quality levels, always following safety instructions. • Complete accurate technical write ups and administration, ensuring all internal systems are up to date.
What You’ll Bring