Job description
Meter Maintenance Technician
Home Based – Travel will be required
Who are we?
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation.
In addition to this we also undertake revenue protection work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
- You will be required to visit customers property to fault find, repair and maintain their smart meter.
- You will be given full training to be able to diagnose and repair a smart meter, this could be swapping the sim, reprogramming, battery resets or recommissioning.
- Travel will be required with this role, sometimes national. If/when you are required to stay away from home, all accommodation will be provided.
- Communicating with customers, dealing with any concerns they may have over their smart meter.
What we are ideally looking for in you
- Full training will be given but any previous experience within the utilities/metering industry would be beneficial.
- Full, manual driving licence with no more than 6 points
- Training will be from our head office in Haydock, Merseyside. You will be required to travel to Haydock to undertake a 1 week training programme.
- Ability to travel/work away from home when necessary
- Attention to detail
- Manual dexterity – Ability to use tools such as screwdriver, cable cutters etc
Other personal attributes that we would like you to have
- Likes being a collaborative team player
- Is articulate - an excellent communicator in both written and verbal communication who understands the importance of customer focus and the use of business language
- Has a keen eye for detail
- Can also work independently, and is proud to own and drive their remit of work
- Has a natural positive attitude
- Prides themselves on a ‘job well done’
The Salary & Terms applicable for this role
- Basic Salary: £25,500
- Bonus Scheme – OTE of £33,000
- Company Van, fuel card, uniform, mobile etc
- 23 days + bank holidays (Plus an extra day for every year worked at MPAAS)
- Holiday Buy & Sell Scheme - Purchase up to 5 extra days annual leave
- Private Medical Healthcare Sheme
- Life Assurance - 2x Life Assurance
- 42.5 hours per week – 8.00am-5.30pm
Please note anyone for this role must complete a FULL DBS Check.
Thinking about applying?
Does this role sound like something you could do? Even if you feel your qualifications don’t exactly match the details above, and what you lack in qualifications you make up for in experience, then apply anyway. We like people. And we like people who bring themselves and their positive attitude to work.
We are an equal opportunities employer and believe in treating people with equal respect- the business wouldn’t succeed without you. That being said, if you need us to make any kind of adjustment to accommodate your needs, then let us know.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company car
- Company pension
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: On the road