Find More Than 10K+
United Kingdom Jobs

About Us

The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.

Main Duties and Responsibilities

In response to management referrals, the Mental Health Advisor will deliver an initial wellbeing assessment of support needs for the client, and liaise with third parties as required to enable case resolution. They will produce management reports regarding fitness for work and working to defined ethical standards.

• Undertake a comprehensive 40 minute assessment of the bio-psychosocial factors impacting on performance and attendance for work, including the writing of the report. The assessment will include screening/triage; risk assessment; psychometric tool; problem identification and solution / intervention planning.
• Identify and recommend the appropriate route for case management or onward referral to facilitate case resolution.
• Use motivational interviewing techniques to drive /inspire changes in attitude or thought processes as part of supporting individuals to resolve issues by gathering information in a collaborative manner.
• Produce high quality reports for referrers in line with business standards.
• To maintain confidential customer and client records in accordance with the General Data Protection Regulations (GDPR) and Optima Health internal procedures.
• Liaison and/or referral to other internal or external specialists to enable case progression.
• Handle all cases in a professional manner, adhering to professional ethical standards.
• Manage and coordinate referrals using the internal process.
• Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained.
• Undertake ongoing professional development in line with business/professional body requirements.

Experience, skills and knowledge required for the role

Essential

• Mental Health Nurse Qualification and registered member of NMC
• Degree/Diploma in a relevant subject (Social Work, Psychology, Counselling, or similar) or a qualified Psychological Wellbeing Practitioner and 2 years' experience in metal health and a member of a recognised professional body (e.g. HCPC, BPS, BACP/NCS/UKCP, BABCP)

• Ability to listen effectively and demonstrate empathy within a business environment.
• Able to communicate effectively verbally and in writing.
• Ability to set boundaries in terms of limits of expertise and time limitations including organisational At risk Policy regarding confidentiality and limits to this.
• Demonstrable influencing skills, able to adapt style as required.
• Ability to maintain and develop working relationships.
• Good understanding of health and wellbeing issues within an occupational environment
• Competent in problem solving and decision making. Able to confidently convey rehabilitation decisions and to discuss these in detail with demanding clients.
• Resilience and ability to deal with setbacks constructively and work to resolution of issues including how to work at a high pace is essential.
• Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct.
• Good planning, negotiation and organizational / time management skills.
• Good report writing skills and clear use of written English which is understandable, with correct grammar which is well constructed.
• Ability to work as an independent practitioner within the Optima Health Limited professional team, being proactive in receiving clinical instructions and feedback from clinical supervision.
• An understanding of how bio-psycho-social issues might influence employee wellbeing and workplace performance.
• Willingness to engage in continuous professional development, accept feedback, learn and contribute to continuous improvement in practice of self and others.
• Willingness to undertake further studies to aid their professional development.
• Must be willing to complete Security Vetting, as applicable, which will involve completion of an online questionnaire providing personal information and providing proof of identity documents as required.
• Maintains professional body register requirements.

Desirable

• Experience of a similar role within a similar environment.
• Experience working with a rehabilitation provider, within an insurance setting. Employee Assistance Programme or in Occupational Health.
• Knowledge of the industry (benefits system, community resources, social policy, personal effectiveness).
• Relevant training and experience in similar work.

What Can We Offer You?

• 25 days holiday + bank holidays
• Buy and sell holiday scheme
• Opportunities for further training, qualifications, and continuous professional development
• Health cash plan
• Pension scheme
• Eye care test vouchers
• Flu jabs
• Perkbox retail reward and discount scheme
• Life assurance
• Share Save Scheme

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

INDOP1