Job description
Medical Records Assistant | £23,004 per annum | Newport | 37.5 hours per week | Monday to Friday with Flexibility|
If you are passionate about healthcare and want to join a like-minded team, then look no further.
St Joseph’s Independent Hospital has an exciting opportunity for an enthusiastic and motivated Medical Records Assistant to join our Medical Records department.
The working hours are generally Monday - Friday with Flexibility required on start and end times.
Working with Us
St Joseph's is a world-class hospital providing private healthcare. Our vision is to take private healthcare to new levels, offering a service that recognises the individual needs of each patient.
We encourage our employees to have a positive work-life balance, who share our vision to provide world-class healthcare and we work effortlessly on training and development within our workforce to stand out from other healthcare providers. We invest in our staff to ensure they are equipped to provide the best possible service to out patients, putting their care first.
St Joseph's is located north of the city of Newport within the popular area of Malpas lying just outside the boundary of Monmouthshire. Two miles north of the M4 motorway, the hospital is easy to access from Cardiff, Bristol, Monmouth, and Abergavenny, just to mention a few.
We are looking for an experienced, flexible, and forward-thinking Medical Records Assistant to join their medical records department. The Medical Records Assistant is responsible for the creation, distribution, tracking, collecting and archiving of paper and electronic medical records for hospital patients. This role also carries the responsibility for helping to define, undertake, review, and improve processes within the department. The postholder will often be the custodian of health records within the hospital and is responsible for ensuring good working practice. The role provides a supporting function to the Medical Records Manager and may include the temporary managing of the department when the Manager is absent.
Duties and Responsibilities
Duties and responsibilities
Manage paper and electronic health records.
Operate with the necessary security measures in place to safeguard the personal information retained within all health records.
Help the Manager to ensure that the department complies with current legislation.
Provide the hospital departments with their health record requirements.
Define and maintain the health records filing system.
Adhere to various defined national destruction periods for the different aspects of health records.
Comply with all data protection requirements pertaining to the handing of personal information.
Maintain strict confidentiality when transporting health records around the hospital and when using devices for their management.
Identify opportunities to review and improve the medical records service and deliver continuous improvement accordingly.
Provide input into the updating of health records policies as and when necessary.
Regularly audit the health records department and engage in audits delivered outside the department.
Attend and convene meetings as required to ensure that good communication and working practices are maintained.
Help to facilitate the transfer to electronic patient records.
Track health records around the hospital.
Create health records folders (physical and electronic) in a timely manner for all clinical departments.
Understand Subject Access Requests and comply with such requests supplying solicitors and patients with copies of health records when required.
Handle all queries raised efficiently and effectively, escalating appropriately where necessary.
Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic and manual systems and formats.
Liaise and collaborate with clinical, operational and administrative departments as appropriate.
Keep up to date with national developments with appropriate bodies and organisations with regard to health records management.
Facilitate the sending of health records to secure external archive/storage.
Maintain a good understanding of The Data Protection Act 2018, Information Governance requirements; The health and Social Care Bill, the Access to Health Records Act 1990 and to the British Standards and to the British Standard adhering to the correct scanning and electronic creation of health records.
Be a point of contact for the hospital’s external records archive provider.
Respond appropriately to any data breaches and report them accordingly.
Support the Manager to monitor and manage any health records incidents on the Hospital’s incident recording system.
Help to investigate the cause of any health records department issues, identify learning/changes to practice and implement accordingly.
Work with Consultants, their Medical Secretaries and other health professionals in the management of health records.
Order the destruction of health records once passed their regulatory retention period.
Remain up to date with all mandatory training.
Be proactive with your own personal development and identify suitable training opportunities to put forward for consideration.
What you need to know
Essential Requirements
Be trained in good administrative practice.
Experience within a medical records or similar environment for at least 2 years.
Experience of working within a customer facing environment
Experience of working within a team.
Reporting skills: effective writing of required reports.
Excellent communication and interpersonal skills.
Strong IT and keyboard skills.
Knowledge of the single patient record.
Good organisation and analytical skills.
Practice excellent confidentiality and discretion.
Desirable Requirements
Hold an Institute of Health Record and Information Management (IHRIM UK) qualification, or equivalent modules, or hold at least an IHRIM Associate membership, or be willing and competent to work towards the above.
A Management qualification to Certificate or Diploma level. (NVQ Levels up to Level 5).
Knowledge of the single patient record.
Dealing with Subject Access Requests.
Benefits
We are an organisation who invests in its employees and in return for your skills and commitment, you will enjoy investment into personal and professional development, not to mention the great benefits we have to offer:
- 35 days annual leave including bank holidays.
- Contributory pension.
- Private Medical Insurance for you and a family member.
- Ongoing training and development.
- Free on-site parking.
- Discounts for staff and family.
We value our staff and work together with them to ensure that St Joseph’s provides opportunities to achieve best practice in an enjoyable and rewarding environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
We reserve the right to close vacancies prior to the advertised closing date if a large number of suitable applications are received. We encourage early applications to ensure consideration.
Please note we will only contact you should you be shortlisted for interview.
To apply for the position please email an up to date CV with a covering letter to [email protected].
Please note that we will only contact you should you be shortlisted for an interview.
The closing date for receipt of applications is Friday 28th July 2023 at 5pm.
Job Types: Full-time, Permanent
Salary: £23,004.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
- Overtime
Work Location: In person