Job description
The role of Medical Devices Trainer includes medical device training and non-technical project management.
The post holder is required to plan and organise their own workload and conduct the work without routine supervision.
Provide an effective support service to the EBME service, Trust wards and departments
Identify, arrange, and provide training on medical devices
Support with the coordination of loan & trial medical devices within the Trust
Provide support to the Medical Devices Safety Officer
Undertake non-technical duties to support the EBME workshop team to assist with the whole life cycle management, support, and maintenance of medical equipment across the Trust.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Corporate Responsibilities
Plan and prioritise own workload in order of urgency.
Assist in the maintenance and development of the medical equipment management database.
Accurately document maintenance activity and update the equipment technical history record.
Receipt of new medical equipment and spares, dispatch of equipment to manufacturers.
Liaise with clinical staff, outside company representatives and engineers during the process of purchasing or clinical trials of equipment.
Liaise with users and other team members to prioritise and plan own workload to ensure optimum efficiency and in responding appropriately to urgent requests.
Contribute to finding solutions to medical devices management support problems.
Support NHS England’s designated Medical Devices Safety Officer with improving medical device clinical incident reporting, completing actions from safety alerts, and communicating safety alerts within the Trust.
Investigate and produce written reports with regard to equipment identified in an adverse incident and advise the MDSO of the outcomes.
Undertake projects associated with procurement, commissioning and decommissioning of purchased and loan/ trial medical devices, including scrutiny of PAQ’s, user manuals, indemnity cover, and maintenance procedures.
Manage, arrange, and facilitate loans and trials of medical devices within the Trust, ensuring the correct procedures are followed to minimise risk.
Assist other members of the department in their duties to ensure smooth running of the medical devices support service, providing an optimal service to its users/ customers.
Keep the medical equipment database updated in a timely manner.
Education, experience, and training
Identify training needs relating to the use of medical devices, and organise and lead the implementation of training programmes, including on-line training to meet those needs.
Proactively address own training needs to ensure excellent knowledge for cascade training to others.
Actively teach and provide advice to all staff groups in the use of medical devices to ensure staff can use them safely & effectively and are able to recognise malfunctions.
Develop and maintain good relationships with medical device companies and arrange training by manufacturer representatives and clinical application specialists, as appropriate.
Ensure Trust compliance is compliance with the relevant aspects of the CQC registration requirements and Clinical Negligence Scheme for Trusts (NHSLA) Standards, by providing training programmes which enable staff operating diagnostic or therapeutic devices to do so in a safe and effective manner.
Ensure training issues identified thorough national and local reporting mechanisms, e.g., National Patient Safety Agency (NPSA), Medicines and Healthcare Regulatory Agency (MHRA), Training Hub for Operative Technologists (THOTH) and local incident reporting systems feed into local training programmes.
Providing regular reports, using agreed Key Performance Indicators, to the Medical Devices Committee and other Trust’s Governance Groups and escalate any pertinent issues relating to training and safety of medical devices
Provide supervision and support to staff engaged in self-directed and on-line learning
Attend manufacturers approved training courses to attain competency and cascade the training to appropriate Trust staff.
Contribute to the formulation of Trust-wide policies, guidelines, and procedures to ensure all relevant staff are aware of systems in use.
Ensure there are training documents for all equipment in the Trust.
Ensure all training is optimised and standardised across the Trust.
Ensure systems are in place so that accurate training records are maintained which show dates when training and self-assessments are undertaken and when refresher training is due.
Undertake audits and analysis to ensure effectiveness of training and to identify gaps and shortfalls.
Ensure own professional development is maintained, keeping abreast of
developments in medical devices issues, including attending external meetings, seminars, and conferences.
Assist in training of new team members and the continued development of the medical engineering team, providing advice on the procedures and routines employed.
Undertake other duties and tasks, which may arise, and may reasonably be
deemed to come within the scope of the post.
Participation in rostered on-call or shift system as required to deliver an effective training programme.
Communication
Communicate effectively with colleagues at all levels and across all disciplines (e.g., medical, nursing, and other staff) with regards to training needs for medical devices
Communicate to individuals, medical device information which will include policy changes, new policies, guidelines, and regulations.
Communicate sometimes unwelcome information regarding clinical technical issues, policy and service delivery issues with staff, suppliers, and outside agencies many of whom may have opposing views.
Communications will be conducted in the form of, email, telephone, attending meetings, one to one discussion, problem solving in complex situations.
Provide input where appropriate in any discussions relating to equipment management.
Communicate with suppliers and all external bodies as necessary.
Communicate with internal and external auditors, the Health and Safety Executive.
Communicate with any staff representatives as required.
Planning & Organisation
Plan, prioritise and organise a range of activities relevant to own remit.
Provide support to the Medical Device Manager in device management across the Trust.
Utilise and analyse data from audits and provide suggestions that may lead to improvements in management of medical devices.
Policy, Protocol & Service Development
Work within Medical Equipment Management Policy framework.
Contribute to the development of written procedures for all aspects of the work within the medical devices remit.
Ensure that clinical staff are informed of and encouraged to adhere to Trust policies and procedures.
Responsibility for Information Technology
Responsible for the operation of all manual and computerised information systems relating to medical equipment management which will include Safety Alert Bulletins, Medical Equipment database, Trust wide Medical Equipment Training and policies and procedures