Job description
- Gather patient demographic and personal information
- Issue medical files to persons and agencies according to laws and regulations
- Maintain quality and accurate records by following established procedures
- Ensure patient charts, paperwork and reports are completed in an accurate and timely manner
- Accepts ownership and responsibility for all actions, tasks and requests to enhance medical records management and hospital compliance and reputation
- Engages in ongoing training, education and professional activities to enhance knowledge, skills and professionalism
- Knowledge of the principles and processes for providing good customer service.
- Knowledge regarding laws related to HIPAA, patient and employer confidentiality.
- Excellent computer skills and familiarity with Microsoft Office and dental /medical practice management/billing software.
- Detail oriented with excellent organizational skills.
- Skill in communicating effectively with the public and other employees.
- High School Diploma or GED
- 2+ years' experience in handling medical records in a licensed medical facility
- Exceptional organizational skills
- ICD-10-CM coding capabilities preferred
- Experience with Electronic Medical Records systems
- Excellent interpersonal and organizational skills
- Strong attention to detail
- Outstanding communication and interpersonal abilities
- Proficient in computer programs, including Microsoft Office and Outlook
- Knowledge of medical terminology
- Must be able to hear and speak clearly in order to communicate information to clients and staff.
- Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents.
- Manual dexterity; the ability to lift at least 20 pounds; and the ability to sit or stand for extended periods.
- Understands dental/medical terminology and anatomy
- Understands insurance and patient billing and reimbursement
- Must provide own vehicle for local travel
- May be required to travel to other sites