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Job description

This exciting opportunity has arisen to be part of our friendly team at the Ashcombe Birth Unit.

You will be providing a comprehensive reception and administration service for clients, visitors, clinical and non-clinical
staff.

The reception covers the clinics listed below -

• Antenatal Clinic
• Early Pregnancy Clinic
• Ultrasound Clinic
• Postnatal Clinic

The post holder will be responsible for the organisation of their own workload and delegated decisions / actions and to work flexibly within the multidisciplinary team. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the
heart of this role. The post holder will be required to book and outcome appointments. To maintain clinic lists electronically using the Medway System and CRIS. In addition, to acknowledge referrals from Community Midwives and book appointments as appropriate.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.