Matchday Media Support Staff (Casual) Brentford, England
Job description
Job Title: Matchday Media Support Staff (Casual)
Department: Communications
Reporting: Football Media Manager
Location: G-Tech Community Stadium
Salary: £11.95 per hour
Closing Date: 25 August 2023
Background
Brentford Football Club does things a bit differently to other Premier League teams. We are a community club, putting the fans and the local area at the heart of everything we do.
We pride ourselves on a working culture that focuses on development, inclusion, and innovation. We are confident but humble, and we work extremely hard behind the scenes to make sure we get the very best from everyone on and off the pitch.
We firmly believe a diverse workforce is a stronger workforce. One which helps develop new ideas, solve problems from different perspectives and ultimately grow Brentford’s reach domestically and internationally.
Our home is one of the newest stadiums in the Premier League, 15 minutes from Heathrow, situated opposite leafy Kew on the River Thames. We’ve also recently opened the Robert Rowan Performance Centre, a new addition to our training ground that will continue the push for elite performance in England’s top division.
From football in the fourth tier, to taking on the very best the game has to offer. We will never forget where we have come from, but we are also excited about the future that lies ahead. Join us on the next step of the journey.
Inclusion Statement
Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Safeguarding Statement
Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.
The Role of the Matchday Media staff
Brentford FC is looking for a reliable and conscientious individual to help the Football Media Manager look after visiting media on matchdays. We have national and international interest in our Premier League fixtures and many of our visiting media are joining us for the first time. There is an opportunity for someone to be part of the matchday media team, managing the press areas and welcoming our guests.
The job involves greeting and directing attending media and answering queries that come in. Ensuring the media room, photographers room and press box are as needed for visiting media at all times with all requirements catered for. Liaison with the Football Media Manager on any queries raised by the media will be required.
The successful candidate will need to be available for every Brentford home game during the 2023/24 season. This will include games on midweek evenings, Boxing Day and some other Bank Holidays. Games rescheduled for TV purposes will also need to be covered. The role requires someone to be at Gtech Community Stadium around three hours before kick-off and up to two hours after the final whistle.
The successful candidate will be a part of the Club’s media facing team and will need a comprehensive understanding of the news agenda in football, Brentford in particular. A candidate with experience of working within football will be at an advantage. The Club may employ two individuals to split the role to ensure all matches are covered.
Presentation is extremely important, both in terms of individuals and our facilities. Uniform will be provided.
Main Accountabilities
Be the first contact for visiting media on Matchdays and deal with any queries raised by visiting media
To support the Football Media Manager in all media areas on Matchday and on closing the areas post-match leaving them tidy
Liaise with stadium teams (Catering, Operations, IT) to ensure all needs of media are catered for
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including health and safety policies
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford Football Club
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
Key Internal Relationships
- Football Communications Team
- Matchday Media Team
- Venue Operations
- Catering
- Technology
- Stewarding Team
Person Specification - Essential Personal Characteristics
- The ability to work as part of a large and small team but also alone
- Excellent communication skills
- Use initiative to take decisions to ensure visiting media are looked after
- The ability to build relationships with the media to ensure Brentford FC provide the best facilities possible and the friendliest welcome
- Understanding of themes and the news agenda in sport, particularly football, the business of football and specifically at Brentford FC
- Preparedness for working unsociable hours, particularly weekends, Christmas and other Bank Holidays
Person Specification - Desirable Characteristics
- Demonstrable experience working in a communications environment at a sports organisation.
- Experience of professional football.
- Understanding of the Football DataCo i-pbs system.
- Having a driving licence and own car to be able to attend work when there are transportation difficulties would be an advantage.
