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Walt Disney World Resort

Jun. 03, 2023

Job Summary:

Would you like to pamper our spa guests by renewing their mind, body, and spirit at a Walt Disney World Resort spa? If you have a desire to help others break away from the everyday and truly relax and unwind amid soothing music and calm lighting, apply today to be a Walt Disney World Massage Therapist!

Massage Therapist Cast Members receive an hourly rate per hour, and also receive commission and gratuity.

** Please remember to attach your resume along with your application to be considered for this role**

This posting is to gather interest for current openings as well as interest in a bench for future openings.

Responsibilities:

Our Massage Therapists do the following:

• Perform all massage treatments offered by the Walt Disney World Resort Spas
• Uphold the standards of safety, sanitation, and sterilization as advised by law and the spa policies and procedures
• Engage with guests to help choose the best massage techniques; check to ensure they are comfortable and happy throughout the treatments; be receptive to their special requests and proactive in anticipating their needs
• Provide outstanding guest experience from the time they step foot into the spa until they leave
• Follow proper draping procedures to protect the guests’ modesty, while maintaining confidentiality
• Provide guest service when problems arise and conflict resolution with a critical balance of integrity and partner resourcing
• Meet retail sales goals by promoting spa treatments, services, retail, and promotions
• Manage and keep a clean station and sanitize all tools; operate and adjust all massage equipment including tables and warm stone units; follow all salon protocol, policies, and procedures; perform prep work, clean and restock room
• Physical role requiring heavy lifting, pushing, pulling, and bending; able to use hands, using repetitive wrist motion twisting; able to stand during prolonged periods of time while providing treatments
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required; may handle cleaning chemicals and supplies
• Work indoors with possibility of outdoor (poolside) work, possible in-room massage offerings at request of guest
• Complete a skills assessment in person at one of our Senses Spas
• Part-time requires minimum 3 days of full availability for any shift per week including nights and holidays
• Full-time requires full availability for any shift, any day of the week including nights and holidays

Basic Qualifications:

• Must be at least 18 years of age, Licensed Massage Therapist with the State of Florida, and have at least one (1) year of experience as a licensed
• Proficient in multiple modalities of massage which can include kneading, rubbing and stroking the flesh to stimulate circulation, and relaxing tight muscles
• Can deliver clear and concise verbal and written messages that facilitate a mutual understanding
• Able to work independently with limited direct leadership, while also being punctual, detail oriented, and having excellent time-management skills

Preferred Qualifications:

Here are the outstanding preferred skills that we are looking for:

• Experience with standard office software programs
• Previous experience working in a spa or hotel
• Passion and knowledge of Disney Products is a plus!
• Familiar with the Walt Disney World Resort and surrounding areas