Marketing & eCommerce Executive Belfast, Northern Ireland
Job description
CAREER TITLE: Marketing & eCommerce Executive
LOCATION: 5-7 Glenmachan Place, Boucher Road, Belfast, BT12 6QH
REPORTS TO: Managing Director
DEPARTMENT: Commercial
CAREER: Due to accelerated growth of our eCommerce website, an opportunity has arisen to join our Marketing team as a Marketing & eCommerce Executive. We have 2 openings - one part time and one full time.
PURPOSE: As the Marketing & eCommerce Executive you will work with the Marketing Executive and be a key contributor to the growth of website revenue and performance of our eCommerce site. You will be sales and data driven and have the ability to increase online presence as well as the ability to provide outstanding customer experience.
Working as part of a small Marketing Department, the successful candidate will work with two prestigious brands, Tilemarket & Carlanto, to build brand awareness and grow online presence using both digital and traditional marketing techniques.
The opportunity is perfect for someone wanting to grow in their career and work in a team where they can really make a difference. The individual should always be thinking on their feet and moving fast in a busy, dynamic department.
WHAT YOU WILL BE RESPONSIBLE FOR:
Website Management -
● Coordinate and maintain the TileMarket website and actively optimise on a consistent basis
● Responsible for website content - blogs, products descriptions, meta data
● Upload and maintenance of all new and existing products on the site
● Work with external web developers and marketing team who support the website and social media strategy
● Ad hoc research of our competitor online activity
Digital Marketing -
● Organic social media content across numerous platforms - Facebook, Instagram, Twitter, TikTok
● Utilise content scheduling tool Later to schedule Social Media content
● Email marketing using Mailchimp to grow and optimise mailing list
● Assist in launching new campaigns or promotions both in showrooms & online
● Manage and liaise with influencers to help promote the brand, showrooms and products
Campaign Management -
● Work closely with our 4 showroom Managers when POS, merchandising and signage is required
● Work alongside external agencies to plan, create and develop campaigns for both showrooms and eCommerce website
● Liaise with showroom managers to ensure all showrooms have merchandising to reflect current campaign
Customer Services -
● Preparation of tile sample orders on a daily basis to help grow our sample campaign
● Process online orders to fulfil customer orders as and when needed
● Inventory and price management – paying attention to stock levels and managing customers’ expectations
● Excellent communication skills. via email, telephone, face to face. To include giving quotations and sell on recommendation, identifying the right product for the customer’s requirements.
WHAT WE ARE LOOKING FOR:
● Trouble shooter, with a solution orientated approach
● Give it a go attitude - someone who is always thinking outside of the box, trying new ideas and staying on top of trends
● Motivated individual who can work alongside many external parties and also individually
● The desire to contribute to the continuous improvement of internal processes and ways of working
● Proven ability to support, drive and deliver results
● A strong team-first mentality
● Passion for self-learning and personal development
● Ability to work in high pressure, deadline driven situations
CRITERIA NEEDED:
Essential
● 1-2 years’ experience in a similar role
● Content Marketing Knowledge & Experience
● E-commerce website management experience
● 1 year Social Media management experience across several platforms including Facebook, Instagram, Pinterest, Twitter, Tiktok
● A solid understanding and working knowledge of SEO and Digital Marketing
● Problem Solver & Analytical Thinker
● Multi Tasker and Detail Orientated
● Can Do Attitude
Desirable
● Marketing Degree or relevant qualification
● Magento or Shopify backend experience
Job Types: Full-time, Part-time, Permanent
Salary: £23,500.00-£28,500.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Social Media: 1 year (preferred)
- Marketing: 1 year (preferred)
Work Location: In person
Application deadline: 25/09/2023
