Marketing and Social Media Assistant

Marketing and Social Media Assistant Newbridge, England

Scotmid Co-operative
Full Time Newbridge, England 24000 GBP ANNUAL Today
Job description

Marketing and Social Media Assistant

Full time – Permanent – 37½ Hours per week

At Scotmid Cooperative, we are focused on serving our local communities and improving

people’s everyday lives through our different businesses. We’ve been doing this for more

than 160 years, and we will continue to work hard to do this for many more years to come.

Are you passionate about marketing, social media, and providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? We are seeking a talented and enthusiastic individual to join our team as a Marketing and Social Media Assistant, based within our Retail Support team at our offices in Newbridge, Edinburgh. In this role, you will have the opportunity to manage our marketing campaigns, support our social media presence, and provide excellent customer service to our valued customers. If you are creative, organised, and have a customer-focused mindset, we invite you to apply.

Responsibilities

Marketing:

· Assist in the planning and execution of marketing campaigns, including online and offline channels

· Collaborate with the marketing team to create compelling marketing materials, such as in-leaflets, instore POS and theatre

· Monitor industry trends, customer preferences, and competitor activities

· Help organise and coordinate marketing events and promotional activities

Social Media:

· Support the creation and curation of engaging content for our social media platforms (Facebook, Instagram, Twitter, TikTok, LinkedIn, etc.)

· Help develop and implement social media strategies to increase brand awareness, engagement, and traffic

· Monitor and respond to comments, messages, and enquiries in a timely and professional manner

· Analyse social media metrics and provide regular reports to optimise performance

Customer Service:

· Handle customer enquiries, complaints, and requests through various communication channels (email, website, social media, etc.)

· Resolve customer issues effectively and ensure high customer satisfaction levels

· Collaborate with other departments to address customer concerns and improve overall customer experience

Requirements

· Proven experience in marketing

· Exceptional written and verbal communication skills, including the ability to communicate effectively with diverse stakeholders

· Proficient in using various software applications, including MS Office suite

· Excellent customer service and problem-solving abilities

· Great organisational skills, attention to detail and ability to multitask in a deadline-driven environment

· Ability to work independently and collaboratively in a team environment

· Creative thinking and ability to contribute innovative ideas

While this is primarily an office-based role, there is the opportunity for some home

working. The working hours for this role will generally be Monday to Friday, 8.30am to 5.00pm,

however a degree of flexibility may be required from time to time to meet the needs of the

business. The salary for the position is circa £24,000 per annum, dependant on experience.

If you are ready for a new challenge and have the relevant experience, please forward your

CV to [email protected]

For further information on our business please visit www.scotmid.co.uk

Closing date for applications: 22 September 2023

Job Types: Full-time, Permanent

Salary: From £24,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Newbridge, EH28 8QJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 25/09/2023

Marketing and Social Media Assistant
Scotmid Co-operative

www.scotmid.com
Newtownabbey, United Kingdom
John R. Brodie
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Motor Vehicle Dealers
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