market analyst Bellevue, WA
Job description
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.
PSE's Customer Solutions team is looking for qualified candidates to fill an open Sr Customer Insights Analyst position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job Description
Works in a team that is designed to attain the company’s strategic goals via the extensive use of data and analysis to drive decisions and actions. PSE is focused on delivering clean, safe, reliable, affordable and equitable energy to its customers, and this role will be at the center of helping to make that happen. This role will function as an analytic subject matter expert to provide insights, support and reporting for a myriad of groups throughout PSE.
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
Job Responsibilities
- Deep data analysis to identify opportunities to improve customer experience.
- Development and management of dashboards that inform business decisions for multiple groups across the company.
- Acquires data and conducts research to evaluate and analyze evolving priorities.
- Uses data analysis to create performance metrics that align with company goals.
- Provides leadership for cross-functional projects.
- Effectively communicates and collaborates across groups to provide customer intelligence to the organization.
- Proactively researches industry trends, opportunities and risks.
- Performs other duties as assigned.
Minimum Qualifications
- Bachelor’s degree in mathematics, statistics, economics, finance or other relevant field.
- 7 years experience in an analytic role using financial, industry, and/or customer data research and analysis to drive decision making.
- Proficiency in applying quantitative methods (regression analysis, time-series analysis, Monte Carlo simulation, discrete event simulation, linear and non-linear optimization)
- Strong working knowledge of SQL and Excel (Tableau is a plus)
- Proficiency with statistical analysis software (e.g. R, SAS).
- Advanced analytical and problem solving skills with a natural instinct for innovation and pragmatic 'out-of-the- box' thinking.
- Ability to synthesize large quantities of data into actionable information.
- Strong oral and written communications skills. Able to distill complex solutions and ideas into concise media for audiences in all levels of the company.
- A leader and collaborator who is comfortable in an environment where priorities and context change rapidly.
Desired Qualifications
- Graduate degree in mathematics, statics, economics or finance or 8 years of related experience.
- Experience working with 3rd party advanced simulation and statistical tools.
- Data mining and management experience.
- Experience working with SAP HANA.
- User of SQL for data analysis.
- Experience with data visualization through tools such as Power BI or Tableau.
Additional Information
At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.
The pay range for this position is $97,600.00 - $162,500.00, and this position is eligible for annual goals based incentive bonuses.
PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).
Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.
Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.
Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at [email protected] or 425-462-3017.
