Manx Care Advice and Liaison Service - Volunteers Man, Isle of
Job description
About the role and our team
Join our supportive and welcoming team within the Manx Care Advice and Liaison Service as a Volunteer!
Every day, hundreds of people access health and social care services across the Isle of Man either directly as a patient or service user, or indirectly as a relative or carer. They may have had a positive experience and want to share this feedback with Manx Care, but equally they may have concerns or queries, or feel that there are things the organisation could be doing better.
Similarly, members of the community may require advice and support from some of the professionals working within the Island's health and social care service, but aren't sure where to start looking for information or accessing what they need. This is where the Manx Care Advice and Liaison Service (MCALS) comes in.
MCALS is a confidential service operated by Manx Care that's dedicated to driving positive change across the health and social care system by listening to feedback and acting on it. The service aims to improve patient and service user experiences by helping to sort problems out quickly, providing advice and pointing people in the right direction to get the help they need.
We know not everyone wants to, or is able, to pick up the phone or write an email – it’s nice to still have a friendly face to talk to, and this is where our volunteers come in! We would like our volunteers to be based in the North, South, East, and West of the Island so we can reach as many people as possible. So, if for example you live in Peel, and would love help your local community, we would base you there. Alternatively, if you prefer to get out and about our beautiful Island, we are happy for you to volunteer across various Manx Care settings.
No previous experience is necessary, just a willingness and desire to help others.
What can this role offer me?
- Opportunity to make an invaluable contribution to our patients and service users
- Supporting your local community
- Make a real difference to the success of Manx Care Advice and Liaison Service
- Learn new skills
- Meet new people
- Gain valuable work experience to add to your CV
- Fully supported with training
- Free parking will be available to you
- When you are a volunteer with the MCALS team we will provide your lunch or a snack, along with a tea or a coffee
Manx Care is committed to creating smoke-free spaces and is ‘proud to be smoke free’ as part of the overall Isle of Man Smoke Free 2030 ambition. As of April 1st 2021 smoking is no longer permitted on our Manx Care & DHSC sites, including nursing, residential and EMI units around the Island. For support and advice on abstinence from smoking, please contact Quit4You on 642404 or [email protected].
How to find out more and apply
For more information please see the attached job description and person specification, alternatively contact Rachel Douglas or Sandra Keene on 01624 642642.
Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at [email protected].
If you have previously applied for this vacancy under this reference number and would like to apply again, please contact our Recruitment Team on [email protected] or call 686300 Option 1.
Additional information
Please note a basic police check is required for this post, which Manx Care will cover the cost of for you. Please note if you have lived for more than 6 months outside of the UK in the last 5 years, you will be required to obtain a Letter of Good Standing from the appropriate authorities in the relevant locations, please read the guidance about how to obtain this letter.
A relocation package and interview expenses are not available for this role.
We support flexible working and equality, diversity and inclusion in our recruitment
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. We welcome applications from diverse backgrounds and would encourage you to apply.
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.
Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers.
