Job description
Basic information
Location
Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Ipswich, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans, Teesside
Service line
Enabling Functions
Date published
17-Jan-2023
Req #
11957
Job description
Connect to your Industry
Digital innovation in the UK’s healthcare system has never been more critical, as our country continues to recover from the Covid pandemic and progresses an ambitious integrated care agenda, and our health system faces unprecedented resourcing challenges amid rising demand. Deloitte is delivering a range of cutting-edge solutions to our NHS and wider health care and life sciences clients; whether it’s deploying frontline clinical systems, building clinical trials platforms, developing integrated care records, or creating artificial intelligence to support rapid decision making, we operate at the forefront of digital innovation in the health and social care market.
Access to personal and patient data is essential to enabling these innovations, and protecting that data is imperative not only to Deloitte’s interests, but also those of our clients and, ultimately, patients. Patient data is protected by various regulatory frameworks, which extend far beyond the UK-GDPR, and we are excited to be expanding our specialist Healthcare Data Team to ensure all our processing of patient data is lawful, ethical, and secure.
With dual accountability to the Consulting service line and our central Quality, Risk and Security (QRS) function, the team is responsible for assessing and mitigating information risks associated with processing personal data and Patient Level Data (PPLD) as part of our engagements. We ensure compliance with data protection laws and specialise in wider healthcare obligations, including (but not limited to) the Common Law Duty of Confidentiality, National Data Guardian standards, Caldicott Principles, NHS research standards and requirements of the NHS’ Data Security and Protection Toolkit.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As a Personal and Patient Level Data Governance Manager, you will have a critical role in developing, implementing and continuously improving an industry leading risk management framework that protects healthcare data to the highest possible standards. Your knowledge, skills and experience of NHS information governance will enable our healthcare engagement teams to deliver across a range of innovative and exciting projects, such as Software as a Medical Device (SaMD), electronic patient records and population health management solutions. You will also deputise for the head of the team as required.
Your role will empower our colleagues to safely use patient data to drive innovation and great patient outcomes. Your responsibilities include:
Supporting the development, deployment and continuous improvement of Deloitte’s Patient Level Data risk management framework- Using your healthcare information governance expertise to ensure existing health care engagements and new opportunities alike are processing data legally, ethically and securely
- Identifying and mitigating risks associated with processing personal and patient data
- Ensuring our people receive regular, engaging training and communications about the risks associated with using personal and patient data and the Firm’s approach to mitigating them
- Managing the Firm’s Patient Level Data Governance board to bring high-risk processing activities, risks and incidents to the attention of key stakeholders effectively and efficiently
- Overseeing the completion and submission of Deloitte’s annual NHS Data Security and Protection Toolkit, ensuring compliance is maintained across all assertions
- Keeping up to date with the latest developments in privacy, confidentiality and healthcare data governance
- Working effectively in with diverse colleagues across traditional team boundaries and fostering an inclusive team culture, where people are recognised for their contribution and supported to be the best they can be
This is a unique opportunity to shape a brand new, specialist post to support our people, partners and clients to manage personal and healthcare data lawfully, ethically and securely. Join us and you’ll be joining an expanding group of talented, highly motivated people who are successfully making an impact that matters.
Connect to your skills and professional experience
You’re a natural at communicating with people, regardless of role or seniority. Someone who is a brilliant listener and can convey complex and legalistic topics in a way that can be understood and absorbed by our practitioners. You’ll grow our business without compromising our compliance, while maintaining your integrity and nurturing a fantastic culture. We’re all about helping our colleagues to deliver their work safely, and we’ll give you the tools, support and trust to do so.
Essential requirements:
- Great knowledge of the NHS information governance landscape, including the various assurance requirements, the healthcare technology industry and a wider awareness of the current and emerging data challenges facing the health and care sector
- A track record of effectively assessing compliance while still encouraging innovation and evolution of technology to improve services for patients
- Experience in an information governance related role in a healthcare or pharmaceutical setting, with an understanding of UK and EU GDPR, the Data Protection Act 2018, Common Law Duty of Confidentiality and other relevant NHS regulatory standards (e.g. Caldicott Principles, National Data Guardian Standards, Data Security and Protection Toolkit).
- Ability to interpret complex legislation and guidance, make sound judgements, develop subject specific advice, and communicate this clearly to non-subject matter experts both verbally and in writing
Desirable skills:
- CIPP/E or BCS Data Protection qualification or equivalent
- Previous people management experience
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
- “This is a unique opportunity to shape a new information governance assurance team within Deloitte. I head up the Healthcare Data Team and am thrilled at the prospect of working closely with a new manager to deliver the ambitions of our Personal and Patient Level Data risk management framework” Jon Shingleton, Senior PPLD Governance Manager
- “What is legal is not necessarily the same as what is right; Caldicott Guardians bring to bear ethical as well as legal considerations, making fine judgements about human situations that are rarely codified and could not be done by a machine” Karen Kirkham, Deloitte’s Caldicott Guardian and Chief Medical Officer
- “Working in a team pioneering cutting edge innovation, this role is suited to a creative, pragmatic thinker who places privacy and ethics at the heart of what they do.” Nicola Moorcraft, Deloitte’s Data Protection Officer
Connect to your agile working options
Location: The home office of this role is Nationwide
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon.
The future of work is evolving fast and we’re already leading the way, by enabling flexibility for our people, and making it easy for us all to connect and collaborate.
Discover more about our locations.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers