Manager Operations Boat of Garten, Scotland
Job description
CAREERS
More than just a room…
We’ll give you more when you join our team this year.
There’s investment happening across all of out hotels and restaurants this year. We’re making sure that our businesses are not only great places to stay and dine, but also great places to work too. There couldn’t be a more exciting time to join our expanding team.
With a host of fantastic employee benefits and competitive rates of pay, we’d love for you to become part of our family on this exciting journey…
– Staff Menu, and a meal break
– The Boat staff discount on food
– McKays Hotel discount on accommodation (out of season)
– The Seaforth, Ullapool discount on food
– Room to grow within the group as well as career development pathways
– Share staff tips
– Pension plan
– Holiday pay
– Training and development
ENQUIRE ABOUT CURRENT ROLES
Operations Manager - Hotel
Responsibilities:
- Oversee daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments
- Develop and implement strategies to improve operational efficiency and guest satisfaction
- Monitor and manage budgets, expenses, and revenue streams
- Ensure compliance with health and safety regulations
- Coordinate with other departments to ensure smooth operations and excellent customer service
- Train and supervise staff members, providing guidance and support as needed
- Conduct regular performance evaluations and provide feedback for improvement
- Handle guest complaints and resolve issues in a timely manner
- Collaborate with the sales and marketing team to develop promotional strategies
Qualifications:
- Previous experience in hotel operations management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proven ability to manage budgets and financial resources effectively
- Knowledge of food production processes and kitchen operations is a plus
- Familiarity with industry regulations and best practices
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and problem-solving abilities
To apply, please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Zero hours contract
Salary: £32,000.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- UK visa sponsorship
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Boat of Garten: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel Manager: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Boat Manager
