
Manager Clinical Quality & Risk Management London, England
Job description
QEM Program activities
- Oversee and administer the QEM Program through maintaining Controlled Documents, Guidelines, Templates and associated training for Medpace staff
- Develop and maintain a proficient, user-friendly QEM system
- Provide training to QERM Office team members i.e. Clinical Quality and Risk Management Analysts
- Partner with Management Designees, and operational Subject Matter Experts across all steps of the QEM process
- Determine most appropriate process for investigating and documenting Quality Events as part of triage
- Support high-quality QI investigations, cause analyses and risk assessments and determine need and robustness of corrective and preventive actions required to prevent recurrence
- Conduct risk-based, independent Process Walkthroughs as part of QE investigations and root cause analyses
- Conduct CAPA effectiveness check audits where required
- Share lessons learned with affected teams through delivery of case study workshops and case study lectures
- Maintain oversight on assignments, timely progression, and completion of QIs through Business Intelligence dashboards
- Develop executive summaries of significant QIs for senior management, the President, and the CEO
- Provide support to Medpace QA hosting external audits and regulatory inspections by addressing auditors'/inspectors' questions and/or provide QEM expertise
QRM Program activities
- Develop and maintain a categorization system and Business Intelligence tool to facilitate identification of process and system level trends and risks across all regulated Medpace Business Entities and Functional Areas (FAs)
- Secure reliable and repeatable categorization of QA data
- Develop and maintain a data trending and analysis schedule for Medpace's core processes
- Coordinate and perform scheduled or ad hoc reviews of QA data, assess risks (likelihood, impact, detectability) and share actionable insights and recommendations with Medpace stakeholders (e.g. Process Owner, Training and Development, Process Improvement)
- Contribute to cross functional study specific protocol evaluation (risk identification) meetings and risk mitigation strategies
- Provide data-driven support to the development of risk-based internal process audit schedules across Medpace Business Entities
- Provide data-driven support to the development of internal process audit plans and contribute to audit conduct and reporting
- Support Process Owners with revision of regulated Controlled Documents through sharing relevant QA data and while emphasizing efficiency and effectiveness of the Medpace QMS
- Provide support to Medpace QA staff hosting Sponsor Audits and Regulatory Inspections by addressing questions and providing QRM expertise
- Develop and maintain Business Intelligence dashboards for QA data enabling in-stream operational and quality oversight for both operational and QA staff
- Maintain and improve QRM related Controlled Documents, Guidelines and templates
- Bachelor’s degree required (a more advanced degree preferred) in science or a related field.
- At least five (5) years of QA experience in a GCP regulated environment (a combination of experience in GxP regulated environment, including GCP will also be considered).
- Experience in problem solving through investigation, root cause analysis and CAPA planning.
- Experience in Quality Risk Management is a plus.
- Strong analytical skills.
- Strong quality mindset.
- Excellent written and verbal communications skills in English.
- Independent thinking and planning ability.
- Experience with a wide range of computerized systems including MS Office (experience with Business Intelligence tools is a plus).
- Good time management skills.
- Ability to switch between both big picture view and attention to detail.
- Ability to develop strong collaborative working relationships with key stakeholders.
- The ability to work well on a team as well as independently
Organic Growth: Medpace is continuing to grow in all areas globally and is expanding its offices in Warsaw.
The offices are Located in The Business Garden Complex.
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Outdoor space within the complex – a lot of green areas, infrastructure for relaxing places to sit, sun loungers, ponds, sports grounds for basketball, volleyball and chess
- Public transportation access
- Car and Electric Car parking stations
- Bike paths next to office park with bike parking, rental, and repair stations
- Local restaurants, hotel, conference center, and fitness center within the business complex
- Center of the City located approximately 6km from the office park
- Rynek Starego Miasta close by - Square at the town's heart lined with burger houses and Polish restaurants
Remote Work Policy
Medpace has invested in fully equipped and comfortable facilities so that we can maintain our focus on team collaboration, training, and development. We also strive to balance the personal and professional needs of the employees responsible for our company's continued success, which includes flexible work arrangements. After meeting a tenure requirement, Medpace provides associates in eligible positions the option to use a genrous bank of Work from Home time.
Awards:
- Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021
- Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
- Ranked in the top 10 on the 2021 LinkedIn Top Companies list in Cincinnati
EO/AA Employer M/F/Disability/Vets
