Manager, Billing Business Operations London, England
Job description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
Leading and executing the Business Operations Team with a fundamental focus on promotional marketing campaigns for International. Execution of campaigns based on business requirements, data insight and consumer intelligence. Candidate will oversee the creation of promotional marketing campaigns based on consumer wants and needs, utilizing core data and business KPI’s.
Responsibilities:
- Responsible for fulfilment of partnership promotions and marketing campaigns
- Hands-on development and execution of marketing campaigns and partnership promotions including creation of voucher codes, campaign flow builds, testing and tracking end-to-end
- Review, approve and create promotional vouchers for partnership promotions and marketing campaigns based on partnership business requirements
- Closely monitor and analyze voucher fulfilment performance throughout the campaign life cycle
- Analyze voucher fulfillment success rates and provide insights to the Partnerships and Marketing
- Develop, document, and enforce business rules, processes, programs, naming conventions, and procedures to streamline Marketing Operations processes
- Effectively and clearly present high-level data insights and key findings across the organization to help turn promotions and campaigns into revenue drivers, using best practices and key learnings
- Strong understanding of marketing technology infrastructure understanding for project management and implementation, governance, and roadmap development for Marketing Ops
Bachelor's Degree or Equivalent desirable but not essential- 3 - 5 years relevant working experience
- Experience in Partnership or Marketing Operations strongly preferred
- Understanding of Campaign creation tools and systems strongly preferred
- Proven ability to prioritize multiple business requests
- Excellent interpersonal communication skills
Desired Characteristics:
- Self-motivated and well-organized with strong communication and documentation skills
- Can problem solve and think outside of the box
- Great collaboration and facilitation skills to develop strong working relationships and excel as a team player within the organization
- Detail oriented and proven success driving follow-through
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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