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Purpose of the Role

Carrying out reactive, planned and preventative maintenance in a 520 apartment development in Manchester. This will include work within apartments, the building and resident communal areas.

Ensuring repairs are completed in a reasonable time frame to provide resident satisfaction, where external contractors are involved ensuring the communication between themselves and the resident is clearly and timely.

Key Responsibilities

• Detect and carry out general maintenance tasks, repairs to fabric and finishes, throughout the building
• Carry out any painting and decorating work in the apartments, amenity space and car park – internal and external, ensuring only class zero paint
• Carry out general repair work, plumbing and reporting any issues requiring attention
• Ensuring that vacant apartments are ready for new residents by carrying out works between tenancies
• Working to tight deadlines to minimise void losses
• Ordering of materials to carry out works required
• Log jobs with external contractors for items not within your remit such as fire alarm repairs etc
• Taking Meter readings of properties and communal areas
• Daily & Weekly Building health and safety checks, reporting any issues back to your line manager and taking the necessary remedial actions, including but not limited to:
• Fire alarm testing (weekly)
• Emergency lighting checks (monthly)
• Water temperature checks (monthly)
• Monitoring council waste collections
• Changing light bulbs, lamps and fittings, in the amenity space or car park.
• Report defects (equipment, building, lighting and fabric) to the Resident Services Manager and building developer
• Provide support and assistance to PPM and other contractors on site
• Complete inventory check in and out reports where required
• Co-ordinate repairs when required with both residents and external contractors
• Assist in mid term property inspections across all occupied apartments
• Assist in maintaining the Savills compliance system under the direction of the REM and Facilities Manager
• To perform any other related activity, as directed by the Resident Experience Manager, necessary to fulfil the purpose of the role as described above
• Ensuring customer service levels remain high

The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset.

Skills, Knowledge and Experience

• Time management
• Record keeping
• Enjoy varied work and ability to work to tight deadlines
• Be a team player with good communication skills and understanding of resident needs
• Be happy to work individually
• Have good organisational skills
• Have good time management
• Hard working

The ideal candidate will come from a maintenance background and will have a good all round ability and skills. You will ideally have a minimum of 2 years’ experience working as a maintenance assistant/operative.

Working Hours - 5 over 7 days (40 hours per week) – Flexibility is required

Salary - £26k-£28k based on experience + discretionary bonus

Please see our Benefits Booklet for more information.